Office Coordinator
3 weeks ago
Position Overview
We are seeking a motivated individual to join our Adult Community Mental Health team as an Office Coordinator. This role is essential in facilitating the smooth operation of our team dedicated to supporting individuals with significant mental health challenges in the community.
The team provides a structured service from 9:00 AM to 5:00 PM, Monday through Friday, in a professional office environment.
Key Responsibilities
The Office Coordinator will deliver a high-quality, comprehensive, and confidential administrative service to enhance patient care. Responsibilities include:
- Managing incoming calls and inquiries
- Taking messages and responding to emails
- Handling incoming and outgoing correspondence
- Performing photocopying and scanning tasks
- Assisting in the effective distribution of information
The ideal candidate will possess strong IT skills and relevant experience is preferred.
About Us
Lincolnshire Partnership NHS Foundation Trust is committed to providing exceptional mental health services, alongside learning disability, autism, and social care services across Lincolnshire. With a workforce of approximately 2,900, we serve a diverse population, and our staff are integral to our mission.
Our Trust is recognized for its outstanding staff morale and inclusive culture, as reflected in our recent ratings and surveys. We prioritize the well-being of our workforce, believing that a satisfied team is key to delivering high-quality care.
We offer flexible working arrangements and a variety of training and career advancement opportunities. Our commitment to diversity is evident through our active staff networks and ongoing initiatives to support our employees.
Whether you are beginning your career or seeking a new opportunity, Lincolnshire offers a rewarding environment in a welcoming and vibrant community.
Job Duties
The Office Coordinator will be responsible for:
- Performing general administrative tasks, including managing phone calls and inquiries
- Providing a professional reception service
- Responding to non-routine queries with sensitivity
- Managing personal workloads and routine office procedures
- Keeping essential documentation and policies updated
- Assisting in scheduling appointments and managing room bookings
- Overseeing stock control and electronic ordering of office supplies
- Maintaining confidentiality in all interactions
- Inputting data into relevant information systems
- Participating in supervision and appraisal processes
- Complying with Trust policies and national guidelines
- Being flexible to undertake additional duties as required
Required Experience
Essential Skills
- General office experience
- Proficiency in Microsoft Word and Excel
- Experience in letter formatting and typing
- Data entry skills
- Customer service experience
Desirable Skills
- Familiarity with Microsoft PowerPoint and Publisher
- Experience in managing diaries
- Reception and office management experience
- Knowledge of clinical systems
Qualifications
Essential
- Good standard of education, including English
- NVQ Level 2 or equivalent qualification
Essential Skills
- Proficiency in Microsoft Office applications
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