IT Service Desk Lead

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Job OverviewWe are looking for an experienced Service Desk Team Leader to join our team, driving the delivery of world-class customer service to local and global SME businesses. As a leader, you will create a culture that fosters learning and development, inspiring your team to excel in their roles.You will have at least 2 years of experience leading a...

About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...

Fruition IT invites applications for the position of IT Service Desk Professional. As part of our dedicated IT service team, you will deliver exceptional support across the organisation.About the RoleDeliver top-tier technical support as a key member of the service desk team.Develop and maintain excellent relationships with stakeholders, users, and...

Service Desk Team Lead - UK Tech SupportWe are looking for a dynamic Service Desk Team Lead to join our UK Tech Support team, which delivers support to local and global SME businesses. The ideal candidate will be passionate about technology, customer service, and leading high-performance teams.This is a full-time role with a competitive salary of £60,000 -...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

We are seeking an experienced IT professional to join our team as a Service Desk Lead. This is a fantastic opportunity to develop your skills and expertise in IT service management.About the JobIn this role, you will be responsible for managing the day-to-day operations of the IT service desk, including incident and service request...

Job OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

**Service Desk Analyst Lead - Saragossa's IT Team**We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.**Key Responsibilities:**Lead the service desk function...

Job Description: Customer-facing IT Support TechnicianWe are currently looking for an experienced Customer-facing IT Support Technician to join our expanding team at Fitzrovia IT Limited in London. The successful candidate will take a proactive stance in improving managed services delivered through additional Fitzrovia services and effective problem...

Job Description:We are seeking a highly skilled IT Service Desk Technician to join our team at Fruition IT in Leeds, UK. This is an exciting opportunity to work in a fast-paced environment, resolving 1st line technical issues and providing exceptional customer service.The successful candidate will have experience with Windows 10/11, Office 365, and...

Job Title: Service Desk Management ExpertWe are seeking a seasoned Service Desk Management Expert to lead our UK Tech Support team at Vertex IT Solutions Ltd. This exciting opportunity allows you to work with a dynamic company that provides premium support to local and global SME businesses.The ideal candidate will possess strong technical expertise,...

Job Title: Digital Service Desk Operations ManagerWe are seeking a highly skilled Digital Service Desk Operations Manager to lead our UK Tech Support team in delivering exceptional customer service to local and global SME businesses. The successful candidate will have at least 2 years of experience leading a service desk, preferably within a managed services...

Key ResponsibilitiesProvide technical support to clients via multiple channels, including email, phone, and ticketing systems.Resolve 1st line technical issues with a focus on first-time resolution.Accurately log and manage service desk tickets, escalating when necessary.Build and configure IT hardware, including Windows laptops, Macs, and mobile...

Job SummaryVertex IT Solutions Ltd seeks an experienced Service Desk Platform Maintainer to join their team. The successful candidate will be responsible for maintaining the service desk platform, providing technical support, and ensuring seamless user experiences.Key ResponsibilitiesDevelop and maintain the service desk platform to meet user needs and...

Spectrum IT Recruitment is looking for a Technical Service Desk Engineer to join their team in Poole, Dorset.This is an excellent opportunity for an experienced IT Support professional to work with a variety of customers, providing technical support and resolving complex issues.The ideal candidate will have strong knowledge of Microsoft technologies,...

Job Title: Help Desk EngineerEstimated Salary: £28,000 - £38,000 per annumAbout Mirus ITMirus IT is a leading technology services and solutions provider, offering comprehensive IT support and technology solutions to our clients since 2002.Job DescriptionWe are seeking an experienced Help Desk Engineer to join our team in Milton Keynes. As a Help Desk...

Experienced IT Professionals are sought after to pioneer the development of a high-performing service desk within a 4000-user retail company.This opportunity allows an ambitious and technically skilled individual to take charge of building and leading a team, including field engineers responsible for sites across the UK.The ideal candidate will oversee team...