Jobs: service desk

Roles and Responsibilities of a Service Desk Engineer To provide a single point of contact for all clients in relation to IT issues and incidents. To provide exceptional standards of support to all clients and support a variety of products, services, and platforms. This will be achieved by acting in both a proactive and reactive manner and ensuring that all...

DescriptionIt is King's Service Centre's mission to support and deliver innovation and excellence to King's College London, working towards our Vision 2029.As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to staff and students at Kings' College London, delivering exceptional customer...

Roles and Responsibilities of a Senior Service Desk EngineerEligibility – Required Skills & AttributesA love of (and ability to) solve problems & challengesGreat communications skills, founded in being a good listenerAdvanced understanding of support tools, techniques and how technology is used to provide servicesAdvanced understanding of operating...

**Details**: **Reference number**: - 430565 **Salary**: - £42,893 - £46,850 - £42,893 - £42,893 Based on capability. The base salary of this grade is £42,382. Offers made above this will be made up with a specialist pay allowance. GBP **Job grade**: - Senior Executive Officer **Contract type**: - Permanent **Business area**: - GDS - Digital...

A leading IT service provider in the United Kingdom is seeking a Senior Service Desk Engineer to ensure timely resolutions of support requests and maintain exceptional client satisfaction. This role encompasses advanced troubleshooting, engaging with escalated tickets, and collaborating closely with the service desk team. Strong technical knowledge and...

Service Care Solutions are looking for an Service Desk Manager to work on a Hybrid basis for a Government entity in Glasgow. This is a role within the IT Service Management department of IDD, reporting into the Head of Service Experience. You will be responsible for the day to day operation and quality of the Service Desk Team. You will be is accountable for...

Service Care Solutions are looking for a Service Desk Analyst to work in Portsmouth. **What is the role?** Reporting to the Service Desk Manager, you will work as part of a team providing first line support to users based at various locations. You will deliver exceptional customer service through the effective logging, investigation and resolution of IT...

Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service2 days ago Be among the first 25 applicantsJoin to apply for the Senior Service Desk Analyst role at Crown Commercial ServiceCrown Commercial Service provided pay rangeThis range is provided by Crown Commercial Service. Your actual pay will be based on your skills and...

**Job Title**: Service desk Administrator **Salary**: £25,000 - £27,000 **Contract**: Permanent, Full time **Location**: Borehamwood **Hours**: 8:00am - 5:30pm Monday - Friday COMPANY PROFILE Do you have fantastic customer service and organisational skills? Our innovative and forward-thinking client based in Borehamwood is seeking a Service desk...

Service Desk Analyst Oxfordshire / Berkshire / Northants / Oxford / Bicester / Oxon / flexible working C £25 - £27k Please send CV details including availability and salary expectations to Sue Knight.

Application Deadline:5 December 2025Department:IT ServicesLocation:Newquay, Cornwall, UKDescriptionIt is King's Service Centre's mission to support and deliver innovation and excellence to King's College London, working towards our Vision 2029.As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to...

**Overview of Role** As a senior member of the Service Desk team, you will be responsible for ensuring the delivery of an efficient and high quality front line support service to Staff, Students and associates of King’s College London. The post holder will serve as a lead and escalation point for a team of Service Desk Analysts, supporting and enabling...

Join a fast-moving, friendly, and client-focused IT team that’s serious about service, not just systems.As a Service Desk Agent, you’ll be the first point of contact for our clients – solving problems, restoring calm, and keeping businesses running smoothly. You’ll diagnose and resolve day-to-day IT issues across hardware, software, and networks,...

Since 1988 SDI has been inspiring service desks and service desk professionals worldwide to be brilliant Tried and tested by thousands of companies and service desk professionals in over 150 countries, SDI partner with service desks on their transformation journeys and IT service professionals on their career journeys. We’re here to support you in shaping...

I'm currently recruiting for Service Desk Analyst in the NHS. Previous NHS expereince is desirable but is not essential. Rate - Between 11.56 - 12.76 PAYE Per hour Hours - 37.5 Per week (9-5, or 8-4) Location - Birmingham The IT Service Centre provides single point of contact and liaison for all internal and external IM&T Incidents, Requests and...

Go back South Central Ambulance Service NHS Foundation Trust ICT Service Desk Administrator The closing date is 11 January 2026 We have an exciting opportunity to work in an evolving and busy ICT Service Desk. This role plays an important part in supporting front line NHS staff such as Paramedics, 999 and 111 call takers, as well as to our corporate enablers...

_**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...

Service Care Solutions are looking for a Service Desk Engineer to work in Bradford for a Government Entity. **Responsibilities**: Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness...

**Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365?** **Would you like a hybrid working arrangement working from home as well as the office?** We are looking for a Support Desk Analyst to join our IT team at BPAS to provide first line IT support for all BPAS users and to maintain systems and processes to contribute to the...

**Service Desk Agent** **- **Level 1** **Gloucester, UK** *** **About **Optimas**: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of...