IT Service Desk Operations Lead

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

Service Desk Operations Director Job DescriptionWe are looking for an experienced Service Desk Operations Director to lead our team in Lancashire. The successful candidate will oversee the day-to-day activities of our service desk, ensuring users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

Meltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction. They will coordinate with IT leaders and team members to provide a world-class experience to the business.Key ResponsibilitiesLead,...

Job OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...

We are seeking a highly organised and customer-centric Service Desk Lead to join our Infrastructure team.This exciting opportunity involves managing the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Ensuring the service desk function operates to agreed SLAs, using tools such as...

Job Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...

Service Desk Team Lead OpportunityOliver James is seeking a skilled Service Desk Team Lead to lead their EMEA support operations, ensuring effective delivery of IT services to a large user base.Key Responsibilities:Manage a regional team to provide first-class IT support, focusing on both business-as-usual (BAU) operations and strategic in-house...

Hartpury University and Hartpury College offer a unique blend of specialist education and world-class facilities.With a strong focus on teaching quality, the University is top 10 in the UK and boasts 97% graduate employability. The College is rated Ofsted Outstanding in all areas.About the RoleWe are seeking an experienced IT Support Manager to lead our...

About UsMeltwater is a leading provider of media intelligence and social media monitoring solutions. We're looking for a skilled IT Team Lead to join our team and help us deliver exceptional service to our customers.Job DescriptionThis is a senior-level role that requires a strong background in IT management and service delivery. The successful candidate...

Job Title: IT Service Desk LeadCompany: Montu UKJob Summary:We are seeking an experienced IT Service Desk Lead to join our team at Montu UK. As a key member of our IT department, you will be responsible for managing and providing technical support to end-users within the organisation.Key Responsibilities:Technical Support: Provide Level 1 and 2 technical...

About Our Opportunity">We are seeking an experienced Service Desk Operations Manager to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Overview">The Service Desk Operations Manager will be responsible for managing the day-to-day operations of our helpdesk...

Service Desk Operations SpecialistWe are seeking a skilled Service Desk Operations Specialist to provide high-quality support to our customers. As a key member of our team, you will be responsible for managing and resolving technical issues in a timely and efficient manner.Key responsibilities include:Providing technical support via phone, email, and...

Lyon Tech is a managed IT services provider to the creative sector, serving over 5000 users and 100+ companies in London.We are seeking an experienced IT Service Desk Team Lead to join our team, providing exceptional customer service and leadership to our clients across the UK and internationally.This role combines leadership with technical skills, requiring...

Job SummaryThe University of Bristol is seeking a highly skilled Service Desk Administrator to join our IT Services division. As part of our exciting journey to provide globally accessible technical services and digital solutions, this role will play a crucial part in enhancing service desk reporting capabilities.The successful candidate will be responsible...

Service Desk Team Leader - Competitive SalaryWe are seeking an experienced Technical Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP, based in Kingston, Surrey. This role offers a competitive salary of up to £52,000 plus bonus and benefits.Key Responsibilities:Manage the front-line service desk function, ensuring it provides a proactive,...

We are seeking a highly skilled Service Desk Manager to join our team at Jas Gujral. The successful candidate will have at least 3 to 5 years of commercial helpdesk support experience and a proven track record of delivering exceptional customer service.The Service Desk Manager will be responsible for supporting various teams across the CS Department and the...

Service Desk Manager Job DescriptionWe are seeking an experienced IT Service Desk Manager to lead our team in delivering exceptional service to our clients. As a key member of our FM Service Provider team, you will be responsible for managing the day-to-day operations of the helpdesk, ensuring timely and effective resolution of client issues.The successful...

Job Title: Front Desk Operations ManagerAbout the JobWe are seeking an experienced Front Desk Operations Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk and ensuring exceptional customer service.About YouYou have a strong background in...