Service Desk Team Leader

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

Meltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction. They will coordinate with IT leaders and team members to provide a world-class experience to the business.Key ResponsibilitiesLead,...

Job Title: Service Desk Team LeaderJob SummaryWe are seeking an experienced Service Desk Team Leader to lead our UK Tech Support team, delivering exceptional support to local and global SME businesses. The ideal candidate will be passionate about technology, customer service, and leading high-performance teams.Key ResponsibilitiesMentor and develop team...

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Service Desk Operations Director Job DescriptionWe are looking for an experienced Service Desk Operations Director to lead our team in Lancashire. The successful candidate will oversee the day-to-day activities of our service desk, ensuring users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive...

Service Desk Manager Role OverviewWe are seeking a dedicated IT professional to lead our service desk team, reporting directly to the Chief Digital and Information Officer. This role will manage end-to-end IT support and maintenance across a range of systems, ensuring high-quality service delivery from initial customer contact to resolution of complex...

Job DescriptionCirrus Response Limited is seeking a highly skilled and experienced Technical Support Team Lead to join our team. As a Technical Support Team Lead, you will be responsible for leading our Support Desk team and providing technical expertise to resolve complex technical issues and escalations.Key Responsibilities:Lead the Support Desk team and...

Service Desk Analyst Role OverviewThe Service Desk Analyst position at Nando's UK & IRE requires a professional with excellent technical skills and customer service experience. As a key member of the IT team, the successful candidate will be responsible for delivering high-quality support to users across the organization.Key Responsibilities:Log and...

Our client, an award-winning IT Managed Service Provider based in the heart of London, is seeking an experienced Service Desk Manager to join their team.As a Service Desk Manager, you will be responsible for overseeing the life-cycle management of service incidents, requests, and changes, ensuring timely and effective responses.You will act as a technical...

Service Desk Support Specialist RoleThe Service Desk Support Specialist plays a pivotal role in ensuring seamless delivery of service desk support to clients. This position demands exceptional standards of support to customers, encompassing a diverse range of products, services, and platforms. By working closely with the Lifecycle Coordinator(s) and Service...

The Trade Desk is seeking a highly skilled Controller for Trade Desk EMEA to lead our accounting team in the UK GL Accounting department. As a controller, you will be responsible for developing and implementing financial policies and procedures to ensure accurate and timely financial reporting.ResponsibilitiesThis role involves:Developing and implementing...

About the RoleN Consulting Ltd is seeking a highly skilled Service Desk Team Supervisor to join our IT team in Birmingham. This exciting opportunity offers a salary of £60,000 - £80,000 per annum.In this role, you will be responsible for supervising the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. You will...

Lyon Tech is a managed IT services provider to the creative sector, serving over 5000 users and 100+ companies in London.We are seeking an experienced IT Service Desk Team Lead to join our team, providing exceptional customer service and leadership to our clients across the UK and internationally.This role combines leadership with technical skills, requiring...

A highly successful and rapidly growing tech business in Kingston, Surrey seeks an experienced IT Service Desk Lead to join their Infrastructure team. Reporting to the Head of IT, this pivotal role will have full ownership of the Service Desk function as you drive process improvement.This challenging opportunity requires a proactive, efficient and mature...

About UsMeltwater is a leading provider of media intelligence and social media monitoring solutions. We're looking for a skilled IT Team Lead to join our team and help us deliver exceptional service to our customers.Job DescriptionThis is a senior-level role that requires a strong background in IT management and service delivery. The successful candidate...

A highly successful and rapidly growing tech business based in the UK is looking for an experienced Service Desk Lead to join their Infrastructure team.The ideal candidate will have a proven track record of running a front-line service desk function, ensuring it provides a proactive, efficient, and mature service to the organisation.Key responsibilities...

Experience BalthazarBalthazar, a renowned brasserie in the heart of Covent Garden's theatre district, is seeking a charismatic Front Desk Ambassador to join its dynamic team.About Us:We are a distinguished establishment committed to delivering unparalleled hospitality. Our iconic brasserie offers a seamless blend of French-inspired dishes and classic...

Hotel Receptionist and Supervisor RolesWe are seeking experienced hospitality professionals to join our client's team as a Hotel Receptionist and Receptionist Supervisor at their 4-star hotel location in Chelsea, near Fulham Broadway Station.Type: Full-Time, OngoingSalary: £13.15 per hour for Receptionists and £13.60 per hour for Receptionist Supervisors,...

We are seeking an experienced IT Service Desk Team Lead to join our team at FPSG Connect. In this role, you will be responsible for leading a team of 4 IT professionals, providing coaching, mentoring, and performance feedback to support their professional development and success. As an escalation point for complex IT Support queries, you will be the go-to...