Service Desk Lead

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

We are seeking an experienced IT professional to join our team as a Service Desk Lead. This is a fantastic opportunity to develop your skills and expertise in IT service management.About the JobIn this role, you will be responsible for managing the day-to-day operations of the IT service desk, including incident and service request...

**Service Desk Analyst Lead - Saragossa's IT Team**We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.**Key Responsibilities:**Lead the service desk function...

We are seeking an experienced Global Service Desk Lead to join our team at Aristocrat. As a key member of our global IT team, you will be responsible for leading the service desk function and ensuring that all service requests and incidents are resolved within agreed-upon service levels.The ideal candidate will have 5+ years of experience in a similar role...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...

We are looking for a Senior Service Desk Manager Lead to join our team at La Fosse. This role offers a salary of £50,000 + 10% Bonus, making it an attractive opportunity for experienced professionals.As a key member of our service desk team, the successful candidate will be responsible for facilitating training and career development to promote professional...

Job SummaryAs a Technical Service Desk Lead, you will play a key role in leading our highly skilled team of engineers to deliver exceptional service to our clients. You will have responsibility for ensuring that the team meets its SLAs and that all customer queries are resolved efficiently.About YouWe are looking for a strong leader who has experience in...

About the JobWe are looking for a Service Desk Team Lead to join our team at Pareto FM. In this role, you will be responsible for leading our service desk team and ensuring the smooth operation of our helpdesk services.Your primary responsibility will be to monitor the facilities helpdesk email inbox, promptly logging all incoming service requests or issues,...

Job SummaryCareers Plus has an excellent opportunity for a Technical Support Manager to join our team. As a Service Desk Coordinator, your duties will include performing initial reviews, assessing the urgency of each issue, and directing tickets to the appropriate team or engineer for resolution.This role is ideal for someone who enjoys working in a...

About the RoleWe are seeking an experienced Service Desk Team Lead to join our IT Support team at Wanstor Limited. The successful candidate will have excellent leadership skills and be able to manage a team of IT support technicians. They will also have strong technical knowledge of ITIL and incident management processes.ResponsibilitiesManaging the...

About the RoleThe LMAX Group is a leading financial technology company, and we are looking for an experienced IT Service Desk Analyst to join our team. As a key member of our Service Desk team, you will be responsible for providing first-line support for incident management, logging, tracking, and responding to IT support tickets.

We are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...

About the JobWe are seeking an experienced Digital Service Desk Specialist to join our team at Lane Clark & Peacock LLP. The successful candidate will be responsible for providing exceptional user experience across all locations. You will serve as the primary point of contact for users, addressing issues that cannot be resolved through automation or...

Global Service Desk ManagerWiz is looking for a skilled Global Service Desk Manager to lead our IT operations team. The successful candidate will be responsible for managing and optimizing global Service Desk operations, overseeing employee onboarding processes, and driving customer satisfaction initiatives.Key responsibilities include establishing,...

About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...

Full-Time Help Desk Technician Position:We are looking for a highly motivated Help Desk Technician to join our team at Jackson Green Recruitment Limited. The successful candidate will be responsible for providing technical support and resolving IT-related incidents/service requests.Main Responsibilities:To take/log/monitor/resolve IT related...

Job SummaryWe are seeking a highly skilled IT Service Desk Engineer to join our Technology, Service Desk team. The successful candidate will provide 1st and 2nd line technical support for all departmental IT applications, business services, and end-user computing, and drive improvements to the user-facing services we offer.Key Responsibilities:Provide...

At La Fosse, we are seeking a seasoned Global IT Service Desk Director to lead our international service desk team and drive operational excellence. With a salary of £50,000 + 10% Bonus, this role offers a competitive package.The ideal candidate will have significant experience in global service desk management, with a strong background in ITIL and ITSM...

We are currently looking for an IT Service Desk Analyst to join our team at BDB Pitmans LLP. The successful candidate will provide exceptional customer service to our clients, troubleshooting technical issues and resolving problems efficiently.The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.As an IT Service Desk...