Service Desk Lead

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

We are seeking an experienced IT professional to join our team as a Service Desk Lead. This is a fantastic opportunity to develop your skills and expertise in IT service management.About the JobIn this role, you will be responsible for managing the day-to-day operations of the IT service desk, including incident and service request...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

**Service Desk Analyst Lead - Saragossa's IT Team**We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.**Key Responsibilities:**Lead the service desk function...

Job Title: Service Desk LeadPareto FM is seeking an experienced and skilled individual to join our team as a Service Desk Lead.Salary: £30,000 per annumJob Overview:The Service Desk Lead plays a key role in the overall operations of the account, working closely with the Helpdesk & Compliance Manager to ensure seamless workflows.Key Responsibilities:Monitor...

This is a leadership role for an experienced IT professional, focusing on delivering exceptional customer service through effective team management and strategic operational planning. Reporting to the Head of Managed Services, you will oversee the London-based service desk team and collaborate with global leaders to ensure seamless 24/7 operations. A...

We are seeking an experienced Global Service Desk Lead to join our team at Aristocrat. As a key member of our global IT team, you will be responsible for leading the service desk function and ensuring that all service requests and incidents are resolved within agreed-upon service levels.The ideal candidate will have 5+ years of experience in a similar role...

OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...

Experienced IT Professionals are sought after to pioneer the development of a high-performing service desk within a 4000-user retail company.This opportunity allows an ambitious and technically skilled individual to take charge of building and leading a team, including field engineers responsible for sites across the UK.The ideal candidate will oversee team...

We are looking for a Senior Service Desk Manager Lead to join our team at La Fosse. This role offers a salary of £50,000 + 10% Bonus, making it an attractive opportunity for experienced professionals.As a key member of our service desk team, the successful candidate will be responsible for facilitating training and career development to promote professional...

Job SummaryAs a Technical Service Desk Lead, you will play a key role in leading our highly skilled team of engineers to deliver exceptional service to our clients. You will have responsibility for ensuring that the team meets its SLAs and that all customer queries are resolved efficiently.About YouWe are looking for a strong leader who has experience in...

Job SummaryCareers Plus has an excellent opportunity for a Technical Support Manager to join our team. As a Service Desk Coordinator, your duties will include performing initial reviews, assessing the urgency of each issue, and directing tickets to the appropriate team or engineer for resolution.This role is ideal for someone who enjoys working in a...

About the JobWe are looking for a Service Desk Team Lead to join our team at Pareto FM. In this role, you will be responsible for leading our service desk team and ensuring the smooth operation of our helpdesk services.Your primary responsibility will be to monitor the facilities helpdesk email inbox, promptly logging all incoming service requests or issues,...

**Job Summary**Vertex IT Solutions Ltd is looking for an experienced Service Desk Manager to lead its Service Desk, NOC, Design and Implementation teams. The successful candidate will be responsible for planning, developing and implementing a strategy for operational excellence.

About the RoleThe LMAX Group is a leading financial technology company, and we are looking for an experienced IT Service Desk Analyst to join our team. As a key member of our Service Desk team, you will be responsible for providing first-line support for incident management, logging, tracking, and responding to IT support tickets.

About the RoleWe are seeking an experienced Service Desk Team Lead to join our IT Support team at Wanstor Limited. The successful candidate will have excellent leadership skills and be able to manage a team of IT support technicians. They will also have strong technical knowledge of ITIL and incident management processes.ResponsibilitiesManaging the...

We are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...

About the JobWe are seeking an experienced Digital Service Desk Specialist to join our team at Lane Clark & Peacock LLP. The successful candidate will be responsible for providing exceptional user experience across all locations. You will serve as the primary point of contact for users, addressing issues that cannot be resolved through automation or...