Service Desk Analyst Lead

6 days ago


London, Greater London, United Kingdom Saragossa Full time £65,000

**Service Desk Analyst Lead - Saragossa's IT Team**

We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.

**Key Responsibilities:**

  • Lead the service desk function and ensure that all IT issues are resolved promptly.
  • Develop and implement processes to improve efficiency and effectiveness.
  • Provide training and guidance to junior team members.

**What We Offer:**

  • A competitive salary up to £65,000.
  • A performance-based bonus that could reach 15-20%.

**Requirements:**

  • Proficiency in Windows, O365, MDM, and Active Directory.
  • Financial services experience is beneficial but not essential.

**Location:** London



  • London, Greater London, United Kingdom LMAX Group Full time

    About the RoleThe LMAX Group is a leading financial technology company, and we are looking for an experienced IT Service Desk Analyst to join our team. As a key member of our Service Desk team, you will be responsible for providing first-line support for incident management, logging, tracking, and responding to IT support tickets.


  • London, Greater London, United Kingdom BDB Pitmans LLP Full time

    We are currently looking for an IT Service Desk Analyst to join our team at BDB Pitmans LLP. The successful candidate will provide exceptional customer service to our clients, troubleshooting technical issues and resolving problems efficiently.The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.As an IT Service Desk...


  • London, Greater London, United Kingdom DGH Recruitment Full time

    Job Title: IT Service Desk AnalystAbout the CompanyDGH Recruitment is a leading recruitment agency with a strong presence in London. We are seeking an IT Service Desk Analyst to join our team, providing technical support to our clients and internal stakeholders.The successful candidate will be responsible for delivering exceptional customer service,...


  • London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full time

    About the RoleLane Clark & Peacock LLP is seeking a skilled Technical Service Desk Analyst to join our team. As a Technical Service Desk Analyst, you will be responsible for maintaining the Service Desk function, ensuring details are captured and recorded in the Service Management call logging system and prioritised accordingly, tracking, updating and...


  • London, Greater London, United Kingdom Argus Full time

    About the RoleWe are seeking an ambitious Senior Service Desk Analyst to support across the EMEA region. This role will involve working as a key member of a team to ensure that a high level of customer service and support is maintained to all internal employees.The IT department is responsible for supporting and maintaining the company's IT systems,...


  • London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time

    Job Summary:Royal Museums Greenwich seeks a highly motivated IT Service Desk Analyst to provide top-notch technical support to internal customers. This is a part-time permanent role in Band 6 - Management and Competent Specialists, requiring 21 hours net per week, worked 9am-5pm over three days, including weekends.About the Role:The successful candidate will...


  • London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full time

    Lane Clark & Peacock LLP is a leading independent consultancy that uses powerful analytics fused with human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics.About the RoleWe are seeking a Technical Service Desk Analyst to join our team in London. The...


  • London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    Job DescriptionWe are seeking a skilled IT Service Desk Analyst to join our team at Jackson Green Recruitment Limited.Main Responsibilities:To provide timely and effective resolution of IT-related incidents and service requests via phone, email, and portal.To possess excellent customer service and liaison skills, with the ability to work well under...


  • London, Greater London, United Kingdom Launch Resources Limited Full time

    IT Service Desk Analyst - London OpportunityWe are looking for an experienced IT Service Desk Analyst to join our team in London. This is a temporary opportunity to help us clear a backlog of work on the Service Desk.In this role, you will be responsible for promptly answering phone calls, logging calls accurately, and setting priorities according to service...


  • London, Greater London, United Kingdom DGH Recruitment Full time

    DGH Recruitment is looking for an exceptional IT Service Desk Analyst /1st/2nd Line Support Analyst to join our team in London. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our services.The estimated annual salary for this role is £34,000 - £38,000, depending on your level of experience.Job...

  • Service Desk Analyst

    4 weeks ago


    City Of London, UK, Central London, United Kingdom Premier Group Recruitment Full time

    Service Desk AnalystLocation: London Salary: up to £30,000 depending on experienceOn-siteWe are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.You will...


  • London, Greater London, United Kingdom McKinlay Law Full time

    Join McKinlay Law, a dynamic commercial law firm, as a Technical Service Desk Analyst.About the Role:We are seeking a highly motivated individual to provide IT support to our office staff. As a Technical Service Desk Analyst, you will be responsible for handling IT queries, troubleshooting issues, and assisting with projects.Key Responsibilities:Provide...


  • London, Greater London, United Kingdom Argus Full time

    Job Overview:We are seeking a talented Senior Service Desk Analyst to join our IT department, responsible for providing top-notch customer service and technical support across the EMEA region. As a key member of our team, you will work closely with the Service Desk Manager and other IT management to ensure a high level of service delivery, resolving...

  • Service Desk Manager

    2 weeks ago


    London, Greater London, United Kingdom Eutopia Solutions Full time

    OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...


  • London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    **Job Description:We are looking for a Technical Service Desk Analyst to join our team at Jackson Green Recruitment Limited. As a key member of our service desk, you will be responsible for providing exceptional technical support to our clients. About the Job:You will be working in a fast-paced environment, taking ownership of IT related incidents/service...


  • London, Greater London, United Kingdom Kirkland & Ellis LLP Full time

    Service Desk Analyst Job Description:Kirkland & Ellis LLP's Global IT Support Service Desk is looking for an experienced Global IT Support Expert to join their team. As a Service Desk Analyst, you will be responsible for providing technical support to attorneys, clients, and investors via phone and email. The ideal candidate will possess strong analytical...

  • Senior Desk Analyst

    2 weeks ago


    London, Greater London, United Kingdom Cititec Talent Full time

    Overview of the RoleThe Senior Desk Analyst position is an exciting opportunity for an experienced professional to provide 1st and 2nd line support for trading applications, ensuring seamless operations and optimizing workflows for the trading floor.About the TeamCititec Talent is a leading provider of talent acquisition and management services. Our team is...


  • London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    Job Overview: Service Desk Analyst - IT SupportAbout the Role:We are seeking a highly skilled Service Desk Analyst to join our team at Jackson Green Recruitment Limited's joint head office in West Drayton. As a key member of our team, you will provide exceptional support to clients via phone, email, and portal.Main Responsibilities:To take...

  • Help Desk Lead

    1 month ago


    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job DescriptionN Consulting Ltd seeks an experienced Help Desk Lead to join our IT team in Birmingham. This exciting role offers a salary of £65,000 - £85,000 per annum.In this position, you will supervise the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. You will also be responsible for conducting daily...


  • London, Greater London, United Kingdom Sanderson Government & Defence Full time

    Job OverviewSanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. We are looking for a skilled 2nd Line Support Analyst to join our team on a 12 month rolling contract.Provide technical support to end users via helpdesk softwareUtilize knowledge of ITIL best practices to ensure effective...