Help Desk Lead

Migrant Help: We are a leading charity that delivers support and advice services to migrants across the UK. Our vision is to provide high-quality services that empower migrants to rebuild their lives and achieve their potential.Job Description: As an Assistant IT Service Desk Manager, you will play a critical role in supporting our organisation's growth and...

Company Overview: Migrant Help is a leading charity established in 1963, delivering support and advice services to migrants across the UK. We foster a culture of equality, diversity, and inclusion.Job Summary: The Assistant IT Service Desk Manager role involves providing technical support across the organisation to progress the Migrant Help Strategy. You...

Job OverviewThe Royal Borough of Kensington & Chelsea Council is seeking an experienced Senior Help Desk Agent to lead the investigation and resolution of complex service requests related to finance teams.

Are you passionate about providing exceptional customer service and technical support? We are seeking a highly motivated and organized Help Desk Specialist to join our team at Great Ormond Street Hospital NHS Foundation Trust. As a Help Desk Specialist, you will be the first point of contact for all users of our Epic system, providing support for...

Service Desk Role:We are looking for an experienced IT Help Desk Technician to join our team at TMRG. In this role, you will be responsible for providing technical support to our customers, ensuring that their IT needs are met with the highest level of service.About the Role:This is an exciting opportunity for a talented individual to work in a dynamic...

Job Summary:Job Title: Senior Help Desk AgentJob Type: Full-timeLocation: LondonSalary: £49,854 - £56,565 per annumHours: 36 hours per weekContract: PermanentAbout the Role:This is an exciting opportunity to join our newly created Finance Help Desk team as we bring the service back in house from an outsourced provider and move towards implementing a new...

We are seeking a highly skilled Help Desk Operations Manager to join our Service Desk team in London.As a Help Desk Operations Manager, you will lead the Service Desk team, taking ownership of user issues, providing comprehensive remote and onsite IT support. You will work closely with other IT staff members to share knowledge, coordinate tasks, and support...

About the CompanyCubiq Recruitment is partnering with a well-established Managed Service Provider based in Coventry. They require an experienced Service Desk Engineer (1st/2nd Line Support) to join their team, offering an exciting opportunity for career progression and technical growth.This role involves working on-site during probation and then...

**Role Description**We are looking for an experienced Help Desk Analyst to join our client's IT team. As a Help Desk Analyst, you will be responsible for providing technical support to users by monitoring and prioritizing user requests using our IT helpdesk system.The successful candidate will ensure all user tickets are assigned, responded to, and closed...

Are you a customer-centric individual with a passion for problem-solving? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we'd love to hear from you! At Datawrapper GmbH, we're seeking a Help Desk Professional to join our Customer Support and Success team.This role offers an exciting opportunity to work with a...

Job DescriptionN Consulting Ltd is seeking a skilled Service Desk Analyst to join our team. This role involves handling customer inquiries and resolving technical issues in a professional and timely manner.We offer a competitive salary of £28,000 - £35,000 per annum, depending on experience.Key Responsibilities:Providing excellent customer service through...

This is a senior role within our Finance Help Desk team, responsible for leading the investigation and resolution of complex service requests related to the work of multi-functional finance teams.Job SummaryWe are seeking an experienced Senior Help Desk Agent to lead on investigating and resolving complex service requests, providing training and guidance on...

Job DescriptionFolio UK is a leading facilities support provider in the UK, delivering high-quality services to customers.This part-time role involves providing accounting support to a dedicated contract, including purchasing invoicing, credit control, estimating, and assisting clients with help desk support. Additionally, the role includes offering...

{"role": "Technology Support Analyst", "description": "As a member of our Technology Support team, you will play a key role in ensuring the excellent delivery of our support portfolio to our customers and stakeholders. Your primary responsibility will be to provide first-line support and diagnosis of incidents and service requests received via various...

IT Infrastructure Help Desk ManagerMcFall Recruitment Limited is seeking an experienced IT Infrastructure Help Desk Manager to join our team. As a key member of our IT department, you will be responsible for managing and optimizing the delivery of IT infrastructure services, driving improvements, and ensuring high-quality support across our operations.Key...

Facilities Help Desk Operator RoleWe are seeking a highly organized and proactive Facilities Help Desk Operator to join our team at HVAC Recruitment. In this role, you will be responsible for delivering exceptional customer service and supporting reactive and planned maintenance activities for site teams and supply partners. Your technical expertise and...

Key Responsibilities:• Provide timely and effective technical assistance to customers via phone, email, or chat.• Troubleshoot and resolve technical issues with hardware, software, and network systems.• Stay up-to-date with the latest technologies and software to provide expert support.Requirements:• Bachelor's degree in Computer Science or related...

We are looking for an experienced IT Help Desk Analyst to join our team at Transputec. In this role, you will be responsible for providing technical support to our customers via various communication channels, including phone, email, and self-service tools.The successful candidate will have a strong understanding of IT hardware and software, excellent...

Role OverviewA leading commodities trading firm is seeking a 1st line service desk analyst to join their team in London, UK.This role offers the opportunity to provide exceptional customer support and work on exciting projects, with potential for career growth and development within the company.The successful candidate will be responsible for providing...

Hearst UK is seeking a Help Desk Support Specialist to join their Global Service Desk team. This role provides IT services and support for all Hearst Divisions globally, including ServiceDesk services & support, desktop support, and end-user technology support.The ideal candidate will have previous experience working in a team that provides Help Desk Support...