Help Desk Specialist
2 days ago
PFH Technology, a leading provider of end-to-end ICT solutions, is seeking an experienced Help Desk Specialist to join their team in Central London. This 12-month contract role requires an individual with strong technical skills and excellent customer service abilities.
Key Responsibilities:
- Troubleshoot system problems and diagnose software faults
- Provide hands-on end-user support and administration for onsite clients
- Liaise with third-party vendors for software/hardware installation
- Manage pst requests and data requests for staff moves
- Create and update records and databases with personnel, financial, and other data
Requirements:
- 3+ years' experience in an IT environment, preferably in Windows 10 installations
- Excellent customer service skills with the ability to empathize with users
- Working knowledge of the full Microsoft Office suite and report writing
- Demonstrated experience in production of quality deliverables
Benefits:
- A competitive salary of £45,000 - £55,000 per annum
- The opportunity to work with a global ICT company and contribute to a growing team
- A nationwide network of dedicated professionals ready to meet your ICT needs
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