Help Desk Specialist

3 days ago


London, Greater London, United Kingdom DVF Recruitment Full time

An IT Help Desk Specialist is required by a leading international law firm to provide first and second line support. Key requirements include Windows 10 Professional experience, an understanding of Active Directory, knowledge of Citrix, Document Management Systems, and Professional Services specific applications.

The ideal candidate will have legal or professional service experience along with strong analytical and problem-solving skills, good communication skills, and the ability to work independently.

Key responsibilities will include:

  • Providing excellent troubleshooting skills with a general knowledge of desktop hardware and laptops
  • Offering minimum six months' IT help desk support experience within a Professional Services organisation, ideally in a legal environment
  • Having experience of core Microsoft Office products including Word, Excel, PowerPoint, and Outlook
  • Being able to communicate effectively via audio and video conferencing tools
  • Possessing an ITIL Foundation qualification (desirable)

Salary: approximately £35,000 - £40,000 per annum.


  • Help Desk Specialist

    4 weeks ago


    London, Greater London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    Are you passionate about providing exceptional customer service and technical support? We are seeking a highly motivated and organized Help Desk Specialist to join our team at Great Ormond Street Hospital NHS Foundation Trust. As a Help Desk Specialist, you will be the first point of contact for all users of our Epic system, providing support for...


  • London, Greater London, United Kingdom Migrant Help Full time

    Migrant Help: We are a leading charity that delivers support and advice services to migrants across the UK. Our vision is to provide high-quality services that empower migrants to rebuild their lives and achieve their potential.Job Description: As an Assistant IT Service Desk Manager, you will play a critical role in supporting our organisation's growth and...


  • London, Greater London, United Kingdom Parkside Recruitment Full time £25,000

    Help Desk Specialist Job Role:Location: UxbridgeWe are seeking a highly motivated Help Desk Specialist to join our team in Uxbridge. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Act as the first point of contact for customers via phone and emailHandle inbound calls and...


  • London, Greater London, United Kingdom PFH Technology Group Full time

    Job Title: Help Desk SpecialistPFH Technology, a leading provider of end-to-end ICT solutions, is seeking an experienced Help Desk Specialist to join their team in Central London. This 12-month contract role requires an individual with strong technical skills and excellent customer service abilities.Key Responsibilities:Troubleshoot system problems and...


  • London, Greater London, United Kingdom Community Title Network, LLC Full time

    About the TeamThe IT Department at Community Title Network, LLC is responsible for providing technical support to end-users company-wide.Key Responsibilities of this Help Desk Operations Specialist role include:Providing technical support for software and hardware issues.Maintaining inventory via inventory tracking software.Documenting problems, ticket...


  • London, Greater London, United Kingdom TRIA Full time

    Help Desk Operations SpecialistTRIA is seeking a Help Desk Operations Specialist to join their technology team and provide technical assistance and support across the EMEA region.In this role, you will be providing first-line support across their whole business estate, owning the technical escalation of 1st line end-user support for computer-related...


  • London, Greater London, United Kingdom Ampstek Full time

    About the RoleThis Help Desk Specialist position in London offers a unique opportunity to work with a high-growth organization. As a member of our team, you will be responsible for providing expert technical support to our clients.With 5+ years of experience in IT support, proficiency in macOS and MDM tools, and a solid understanding of networking...


  • London, Greater London, United Kingdom Hearst Full time

    Hearst UK is seeking a Help Desk Support Specialist to join their Global Service Desk team. This role provides IT services and support for all Hearst Divisions globally, including ServiceDesk services & support, desktop support, and end-user technology support.The ideal candidate will have previous experience working in a team that provides Help Desk Support...


  • London, Greater London, United Kingdom Hanwha Vision Europe Full time

    About the RoleThis Technical Help Desk Specialist position is perfect for someone with experience in ITIL best practices and Windows 10/11 operating systems. You will be responsible for resolving technical issues efficiently and effectively, ensuring minimal downtime for our employees.The successful candidate will have excellent communication skills, both...


  • London, Greater London, United Kingdom Boldr Full time

    Are you a driven individual looking for a new challenge? Look no further than Boldr, the first global B-Corp dedicated to delivering world-class client experiences. As a Help Desk Specialist, you'll be the face of our company, providing top-notch support to clients worldwide.Your Key ResponsibilitiesAnalyze complex issues and provide effective...


  • London, Greater London, United Kingdom Nobul Resourcing Solutions Full time

    About the Role:We are seeking a Help Desk Specialist to join our UK-based team at Nobul Resourcing Solutions.As a key member of our team, you will play a vital role in delivering exceptional solutions, troubleshooting technical issues, and providing a positive experience to customers worldwide.This is a challenging customer support role that requires strong...


  • London, Greater London, United Kingdom COREcruitment Full time

    We are seeking an experienced IT and AV professional to join our team at COREcruitment. As a Help Desk Specialist, you will be the primary point of contact for all IT and AV related queries and issues. The ideal candidate will have a solid foundation in both IT and AV support, with demonstrated skills in setting up and maintaining PCs, laptops, and mobile...

  • Help Desk Specialist

    4 weeks ago


    London, Greater London, United Kingdom In Technology Group Full time

    Are you looking for a challenging role in IT support?In Technology Group is currently seeking a skilled Help Desk Specialist to join our team.This exciting opportunity will see you provide 2nd Line technical support for hardware, software and network issues.You will work closely with our 1st Line support team, escalating and resolving complex technical...


  • London, Greater London, United Kingdom HCLTech Full time

    Job OverviewAs a Help Desk Support Specialist at HCLTech, you will be responsible for providing top-notch technical support to our clients. This role involves troubleshooting and resolving hardware and software issues over the phone, as well as coordinating desktop changes and prioritizing change requests. With 7+ years of experience in Service...


  • London, Greater London, United Kingdom Command Recruitment Full time

    We are seeking a Help Desk Professional to join our team in London. As a Help Desk Professional, you will be responsible for providing 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk.Key Responsibilities:Provide support to all users, troubleshooting general problems and answering queries from...


  • London, Greater London, United Kingdom The White Company Full time

    The White Company is seeking a Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide technical support and troubleshooting...


  • London, Greater London, United Kingdom Migrant Help Full time

    Company Overview: Migrant Help is a leading charity established in 1963, delivering support and advice services to migrants across the UK. We foster a culture of equality, diversity, and inclusion.Job Summary: The Assistant IT Service Desk Manager role involves providing technical support across the organisation to progress the Migrant Help Strategy. You...


  • London, Greater London, United Kingdom Allegiance Group Full time £25,000

    IT Support PositionWe are looking for a Help Desk Professional with 1-2 years of experience in IT support to join our team in Worcester. As a Help Desk Professional, you will be responsible for providing first-line support, troubleshooting technical issues, and ensuring smooth IT operations for clients.Key Responsibilities:Providing IT support via phone,...

  • Help Desk Lead

    4 weeks ago


    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job DescriptionN Consulting Ltd seeks an experienced Help Desk Lead to join our IT team in Birmingham. This exciting role offers a salary of £65,000 - £85,000 per annum.In this position, you will supervise the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. You will also be responsible for conducting daily...


  • London, Greater London, United Kingdom Hunter Bond Full time £90,000

    Job Title: Help Desk Services ManagerHunter Bond seeks a seasoned Help Desk Services Manager to lead our team of technical support specialists and ensure the highest level of service delivery.About the Role:Lead and manage a team of technical support specialists to provide expert assistance and troubleshooting services.Develop and implement strategies to...