Help Desk Operations Specialist

1 month ago


London, Greater London, United Kingdom Community Title Network, LLC Full time
About the Team

The IT Department at Community Title Network, LLC is responsible for providing technical support to end-users company-wide.

Key Responsibilities of this Help Desk Operations Specialist role include:

  • Providing technical support for software and hardware issues.
  • Maintaining inventory via inventory tracking software.
  • Documenting problems, ticket resolutions, troubleshooting steps, and maintaining existing documentation.

Salary: $75,000 - $95,000 per year, based on experience.

About the Job Description

This job description outlines the key responsibilities and requirements for the Help Desk Operations Specialist role.

Key Requirements include:

  • Technical expertise in software and hardware support.
  • Excellent communication and problem-solving skills.
  • Ability to work independently in a fast-paced environment.

Estimated Salary: $60,000 - $80,000 per year, based on experience.


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