Service Desk Lead Manager

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Hartpury University and Hartpury College offer a unique blend of specialist education and world-class facilities.With a strong focus on teaching quality, the University is top 10 in the UK and boasts 97% graduate employability. The College is rated Ofsted Outstanding in all areas.About the RoleWe are seeking an experienced IT Support Manager to lead our...

Job Title: IT Service Desk LeadCompany: Montu UKJob Summary:We are seeking an experienced IT Service Desk Lead to join our team at Montu UK. As a key member of our IT department, you will be responsible for managing and providing technical support to end-users within the organisation.Key Responsibilities:Technical Support: Provide Level 1 and 2 technical...

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

We are seeking a highly organised and customer-centric Service Desk Lead to join our Infrastructure team.This exciting opportunity involves managing the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Ensuring the service desk function operates to agreed SLAs, using tools such as...

A highly successful and rapidly growing tech business based in the UK is looking for an experienced Service Desk Lead to join their Infrastructure team.The ideal candidate will have a proven track record of running a front-line service desk function, ensuring it provides a proactive, efficient, and mature service to the organisation.Key responsibilities...

Service Desk Lead OpportunityWe are seeking an experienced Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP. This pivotal role will see you own the Service Desk function, driving process improvement and working closely with the wider IT function and business.Key ResponsibilitiesRun the front line service desk function, ensuring it provides...

Service Desk Manager Job DescriptionWe are seeking an experienced IT Service Desk Manager to lead our team in delivering exceptional service to our clients. As a key member of our FM Service Provider team, you will be responsible for managing the day-to-day operations of the helpdesk, ensuring timely and effective resolution of client issues.The successful...

ASHDOWN GROUP is a rapidly growing tech business based in Kingston, Surrey.We are currently seeking an experienced Service Desk Lead to join our Infrastructure team.This role is ideal for a highly organized and proactive individual who can work effectively in a fast-paced environment.The successful candidate will be responsible for managing the day-to-day...

A highly successful and rapidly growing tech business in Kingston, Surrey seeks an experienced IT Service Desk Lead to join their Infrastructure team. Reporting to the Head of IT, this pivotal role will have full ownership of the Service Desk function as you drive process improvement.This challenging opportunity requires a proactive, efficient and mature...

Lyon Tech is a managed IT services provider to the creative sector, serving over 5000 users and 100+ companies in London.We are seeking an experienced IT Service Desk Team Lead to join our team, providing exceptional customer service and leadership to our clients across the UK and internationally.This role combines leadership with technical skills, requiring...

The Ideal Candidate:\We are seeking a skilled Service Desk Management Specialist who possesses a unique blend of technical expertise and leadership abilities. As a seasoned professional in the IT industry, you will be responsible for leading our Service Desk team and driving excellence in customer service and support.\About Your Background:\\You have a...

Rygor Group Ltd. has an exciting opportunity for a Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you'll be responsible for overseeing the day-to-day operations of the IT service desk, ensuring that support services are provided efficiently and effectively. You'll lead a team of service desk analysts, drive continuous...

The Trade Desk is seeking a highly skilled Controller for Trade Desk EMEA to lead our accounting team in the UK GL Accounting department. As a controller, you will be responsible for developing and implementing financial policies and procedures to ensure accurate and timely financial reporting.ResponsibilitiesThis role involves:Developing and implementing...

Job DescriptionN Consulting Ltd seeks an experienced Help Desk Lead to join our IT team in Birmingham. This exciting role offers a salary of £65,000 - £85,000 per annum.In this position, you will supervise the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. You will also be responsible for conducting daily...

Company Overview: Migrant Help is a leading charity established in 1963, delivering support and advice services to migrants across the UK. We foster a culture of equality, diversity, and inclusion.Job Summary: The Assistant IT Service Desk Manager role involves providing technical support across the organisation to progress the Migrant Help Strategy. You...

Job Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...

Brunswick Group is a critical issues firm that advises leading companies on navigating complex challenges. We are seeking an experienced Service Desk Manager to join our team in London and manage a team of support engineers providing IT support across the UK, Europe, and IMEA offices.The ideal candidate will possess strong leadership skills, technical...

We are seeking an experienced IT Service Desk Team Lead to join our team at FPSG Connect. In this role, you will be responsible for leading a team of 4 IT professionals, providing coaching, mentoring, and performance feedback to support their professional development and success. As an escalation point for complex IT Support queries, you will be the go-to...

Job SummaryWe are seeking a skilled Technical Support Team Lead to join our team and manage our service desk team, ensuring high-quality support to end users.Manage incident and request workflowsDrive continuous improvementMaintain service levelsThe ideal candidate will have a strong background in ITIL, Service Delivery, and Service Desk experience, with a...