Proactive Service Desk Manager

A highly successful and rapidly growing tech business based in the UK is looking for an experienced Service Desk Lead to join their Infrastructure team.The ideal candidate will have a proven track record of running a front-line service desk function, ensuring it provides a proactive, efficient, and mature service to the organisation.Key responsibilities...

Service Desk Lead OpportunityWe are seeking an experienced Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP. This pivotal role will see you own the Service Desk function, driving process improvement and working closely with the wider IT function and business.Key ResponsibilitiesRun the front line service desk function, ensuring it provides...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

Award-winning tech business Ashdown Group is seeking an experienced Service Desk Lead to join their Infrastructure team.This is a fantastic opportunity to lead the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Managing the service desk function, including owning process...

We are seeking a highly organised and customer-centric Service Desk Lead to join our Infrastructure team.This exciting opportunity involves managing the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Ensuring the service desk function operates to agreed SLAs, using tools such as...

The National Gallery invites applications for a Service Desk Management Specialist position within its Information Systems (IS) Department. As a key member of the IS team, you will play a vital role in delivering exceptional customer experiences through proactive service management strategies.In this role, you will oversee the daily operations of the Service...

An ambitious and results-driven Service Desk Lead is required to take ownership of the Service Desk function and drive process improvements at ASHDOWN GROUP in Kingston, Surrey.Responsibilities and Requirements:Run the front line service desk function ensuring it provides a proactive, efficient, and mature service to the organisation adhering to SLAs.Take...

The Ideal Candidate:\We are seeking a skilled Service Desk Management Specialist who possesses a unique blend of technical expertise and leadership abilities. As a seasoned professional in the IT industry, you will be responsible for leading our Service Desk team and driving excellence in customer service and support.\About Your Background:\\You have a...

We are seeking a service desk manager to join our IT team in Central London. This is a permanent opportunity for an experienced IT Support Engineer looking to progress their career within a global finance firm.The successful candidate will have several years of experience in 1st / 2nd line BAU user support, ideally with a background in the finance sector. As...

Rygor Group Ltd. has an exciting opportunity for a Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you'll be responsible for overseeing the day-to-day operations of the IT service desk, ensuring that support services are provided efficiently and effectively. You'll lead a team of service desk analysts, drive continuous...

The Trade Desk is seeking a highly skilled Controller for Trade Desk EMEA to lead our accounting team in the UK GL Accounting department. As a controller, you will be responsible for developing and implementing financial policies and procedures to ensure accurate and timely financial reporting.ResponsibilitiesThis role involves:Developing and implementing...

About the Role:This is a Service Desk Analyst position, responsible for providing technical support to users in a professional environment. The ideal candidate will have experience working with delivery/support teams and directly with clients.Key Responsibilities:Provide day-to-day technical support services.Analyze, document, and escalate all issues to...

Company Overview: Migrant Help is a leading charity established in 1963, delivering support and advice services to migrants across the UK. We foster a culture of equality, diversity, and inclusion.Job Summary: The Assistant IT Service Desk Manager role involves providing technical support across the organisation to progress the Migrant Help Strategy. You...

About the RoleThis is an excellent opportunity for a seasoned Service Desk Manager to join InfraView Ltd and make a significant impact on our organization's success. As a key member of our team, you will be responsible for direct line management of 3 Service Desk Analysts, improving the operational performance of a team of 10, and ensuring the delivery of...

Job Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...

Service Desk Team Leader - Competitive SalaryWe are seeking an experienced Technical Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP, based in Kingston, Surrey. This role offers a competitive salary of up to £52,000 plus bonus and benefits.Key Responsibilities:Manage the front-line service desk function, ensuring it provides a proactive,...

A highly successful and rapidly growing tech business in Kingston, Surrey seeks an experienced IT Service Desk Lead to join their Infrastructure team. Reporting to the Head of IT, this pivotal role will have full ownership of the Service Desk function as you drive process improvement.This challenging opportunity requires a proactive, efficient and mature...

Job SummaryWe are seeking a skilled Technical Support Team Lead to join our team and manage our service desk team, ensuring high-quality support to end users.Manage incident and request workflowsDrive continuous improvementMaintain service levelsThe ideal candidate will have a strong background in ITIL, Service Delivery, and Service Desk experience, with a...

About the RoleAs a skilled Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to users in a fast-paced environment.Key Responsibilities:• Provide day-to-day Service Desk Support services, including face-to-face floor walks and Service Desk support on a rotational basis.• Analyze, document, and...

Service Desk AnalystLocation: London Salary: up to £30,000 depending on experienceOn-siteWe are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.You will...