IT Service Desk Team Lead Position

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

pMeltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction, and coordinating with IT leaders and the team to provide a world-class experience to the business./ph2Key Responsibilities/h2ulliLead,...

Meltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction. They will coordinate with IT leaders and team members to provide a world-class experience to the business.Key ResponsibilitiesLead,...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

Job OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...

We are seeking an experienced IT Service Desk Team Lead to join our team at FPSG Connect. In this role, you will be responsible for leading a team of 4 IT professionals, providing coaching, mentoring, and performance feedback to support their professional development and success. As an escalation point for complex IT Support queries, you will be the go-to...

IT Service Desk Manager PositionEducation Support Professionals Ltd is seeking a highly skilled IT Service Desk Manager to join their team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service delivery.Key...

Lyon Tech is a managed IT services provider to the creative sector, serving over 5000 users and 100+ companies in London.We are seeking an experienced IT Service Desk Team Lead to join our team, providing exceptional customer service and leadership to our clients across the UK and internationally.This role combines leadership with technical skills, requiring...

Job Title: Service Desk Team LeaderJob SummaryWe are seeking an experienced Service Desk Team Leader to lead our UK Tech Support team, delivering exceptional support to local and global SME businesses. The ideal candidate will be passionate about technology, customer service, and leading high-performance teams.Key ResponsibilitiesMentor and develop team...

Job Title: IT Service Desk LeadCompany: Montu UKJob Summary:We are seeking an experienced IT Service Desk Lead to join our team at Montu UK. As a key member of our IT department, you will be responsible for managing and providing technical support to end-users within the organisation.Key Responsibilities:Technical Support: Provide Level 1 and 2 technical...

We are seeking a highly organised and customer-centric Service Desk Lead to join our Infrastructure team.This exciting opportunity involves managing the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Ensuring the service desk function operates to agreed SLAs, using tools such as...

The Trade Desk is seeking a highly skilled Controller for Trade Desk EMEA to lead our accounting team in the UK GL Accounting department. As a controller, you will be responsible for developing and implementing financial policies and procedures to ensure accurate and timely financial reporting.ResponsibilitiesThis role involves:Developing and implementing...

Service Desk Team Lead Job DescriptionLYON Tech is a managed IT services provider to the creative sector, based in London and serving over 5000 users and 100+ companies. We are seeking a Service Desk Team Lead to join our team in our London office, providing exceptional service to our clients across the UK and internationally.Key ResponsibilitiesOversee the...

A senior-level Service Desk Team Lead is required to support a busy IT environment. The ideal candidate will have prior experience in managing a service desk team and be qualified in IT service management (ITIL). They should also possess knowledge of various technologies including Office 365, Azure, Endpoint Manager, Networking, Telephony, and...

Service Desk Lead OpportunityA highly successful, award-winning Law firm with offices in the UK & Europe is seeking a Service Desk Lead to join their Central London office.This is a cutting-edge technology environment with a good project stream, flexible hybrid working, good progression and development opportunities, and a great friendly professional company...

Brunswick Group is a critical issues firm that advises leading companies on navigating complex challenges. We are seeking an experienced Service Desk Manager to join our team in London and manage a team of support engineers providing IT support across the UK, Europe, and IMEA offices.The ideal candidate will possess strong leadership skills, technical...

We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our internal users and occasional external clients receive efficient and effective IT support.As the Service Desk Manager, you will oversee the daily operations of the Service Desk, manage a team of professionals,...

We are seeking a highly skilled and experienced Service Desk Team Leader to join our team at Air IT Limited. As a key member of our support team, you will be responsible for leading a team of technical engineers, ensuring they deliver exceptional IT support to our clients. Your primary focus will be on performance management, taking calls and actioning...