Proactive IT Support Executive

3 weeks ago


London, Greater London, United Kingdom Ashdown Group Full time

Award-winning tech business Ashdown Group is seeking an experienced Service Desk Lead to join their Infrastructure team.

This is a fantastic opportunity to lead the front-line service desk function, providing a proactive and efficient service to the organisation.

Key responsibilities include:

  • Managing the service desk function, including owning process improvement and driving change
  • Taking ownership of Manage Engine SDP and championing the use of ITIL best practice
  • Working closely with the wider IT function and business to ensure issues are escalated appropriately

This role comes with a competitive salary of up to £52,000, plus bonus and benefits.



  • London, Greater London, United Kingdom Proactive Global Full time

    Job DescriptionProactive Global is an industry-leading, specialist engineering recruitment agency focused on the automation, manufacturing, and robotics sectors.We are seeking a highly motivated Sales Engineer to join our team. As a Sales Engineer, you will be responsible for discovering new opportunities and contacts in targeted market sectors, with a bias...


  • London, Greater London, United Kingdom McKinlay Law Full time

    Job OverviewMcKinlay Law is seeking a highly skilled Executive Assistant to support our CEO. The ideal candidate will possess excellent organizational skills, be able to work independently, and demonstrate a high level of professionalism.This is an exciting opportunity for a proactive individual who can effectively manage complex tasks, handle confidential...


  • London, Greater London, United Kingdom Luware AG Full time

    Luarvae's mission is to deliver innovative contact center and conversation recording solutions to the global market.We are seeking a skilled professional to ensure exceptional support for our customers within Compliance Engineering.This role offers a unique opportunity to work in our modern London City office.Your Key TasksCustomer Relationship Development:...


  • London, Greater London, United Kingdom Victim Support Full time

    At Victim Support, we are seeking an exceptional Executive Support Officer to provide high-quality administrative support to our Chief Executive.This is a fantastic opportunity for a skilled and motivated individual to make a real difference in the lives of victims and their families.We are looking for someone with excellent organisational skills, strong...


  • London, Greater London, United Kingdom Laura Smith Recruitment Limited Full time

    Proactive Engineering Support ProfessionalWe are seeking a skilled Proactive Engineering Support Professional to join our client's team at Laura Smith Recruitment Limited. As a Shift Engineer, you will be responsible for providing proactive engineering support and responding to breakdowns using electrical and mechanical skills.The ideal candidate will have...


  • London, Greater London, United Kingdom Tay Associates Full time

    Tay Associates, a leading Financial Services firm, seeks an experienced Proactive Financial Services Assistant to support their senior executives and wider team.Based in the heart of the City, this role will involve managing calendars, preparing meetings, arranging travel, and processing expenses.The ideal candidate will have a minimum of 5 years' experience...


  • London, Greater London, United Kingdom British Private Equity and Venture Capital Association Full time

    About the RoleWe are seeking a highly organized and proactive individual with at least 5 years' experience as an Executive Assistant to a senior Management Team member. The successful candidate will provide comprehensive organizational, administrative, and secretarial support to the Chief Executive and work closely with the Senior Management Team to ensure...


  • London, Greater London, United Kingdom Ribbons & Reeves Full time

    We are seeking a highly skilled and proactive individual to join our exceptional school as a Personal Assistant to the Headteacher. This role will provide dedicated support to the Headteacher and Senior Leadership Team in the seamless operation of the school.Key Responsibilities:Maintain the Headteacher's schedule and ensure effective time...


  • London, Greater London, United Kingdom North Bridge Staffing Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Executive Support Coordinator to join our team at North Bridge Staffing Group.The ideal candidate will have a minimum of 5 years of experience supporting senior executives, with a blend of executive assistant and project management skills.This is an exceptional opportunity to work closely with our...


  • London, Greater London, United Kingdom Proactive Appointments Full time

    Job Title: IT Onsite Support SpecialistAbout the Role:We are seeking a highly motivated and experienced IT Support Engineer to join our team at Proactive Appointments in York. The ideal candidate will possess excellent communication skills, be self-motivated and have a strong desire to start and grow their IT career.Key Responsibilities:Provide end-user...


  • London, Greater London, United Kingdom Office Angels Full time

    **About the Role:** We are looking for an exceptional Executive Support Professional to support our executive team at Office Angels in West End. The successful candidate will be highly organized, proactive, and able to maintain confidentiality.Key Responsibilities:Audio typing dictated letters, emails, and correspondenceDiary management, including setting up...

  • IT Support Analyst

    3 weeks ago


    London, Greater London, United Kingdom Proactive Global Full time

    Job Summary:As a Technical Customer Services Advisor at Proactive Global, you will be responsible for providing expert technical support to customers.This role requires a unique blend of technical expertise, communication skills, and business acumen to deliver exceptional customer experiences.Analyze and resolve complex technical issues in a timely...


  • London, Greater London, United Kingdom Pembroke Communications Full time

    We are currently seeking a highly organized and efficient Executive Assistant/Administration to join our team at Pembroke Communications. The successful candidate will be responsible for providing exceptional administrative support to senior executives, including coordinating daily schedules/calendars, preparing for meetings, managing travel, and overseeing...


  • London, Greater London, United Kingdom Qured Full time

    Qured - Proactive Healthcare Solutions ExpertWe are pioneers in proactive, preventative healthcare, empowering employees to take control of their health and wellbeing.The Role:You will manage the full sales cycle from prospect identification through to stakeholder management, pitching, negotiation and closing.This role includes creative and entrepreneurial...


  • London, Greater London, United Kingdom ASHDOWN GROUP Full time

    An ambitious and results-driven Service Desk Lead is required to take ownership of the Service Desk function and drive process improvements at ASHDOWN GROUP in Kingston, Surrey.Responsibilities and Requirements:Run the front line service desk function ensuring it provides a proactive, efficient, and mature service to the organisation adhering to SLAs.Take...


  • London, Greater London, United Kingdom Space Executive Full time

    At Space Executive, we are seeking an experienced Business Development and Customer Support Specialist to join our FinTech team.About the RoleWe are looking for a highly skilled professional with 3+ years of experience in Customer Success or Account Management, preferably in SaaS or Financial Services.The ideal candidate will have strong presentation and...


  • London, Greater London, United Kingdom Freshfields Bruckhaus Deringer Full time

    Job Description:Freshfields Bruckhaus Deringer is seeking an exceptional Executive Support Specialist to join our team in London. This is a challenging and rewarding role that requires a high degree of professionalism, discretion, and excellent communication skills.The successful candidate will provide proactive and client-focused support to senior...


  • London, Greater London, United Kingdom Natixis Full time

    About the RoleWe are seeking an Executive Support Specialist to join our team in London.This is a fantastic opportunity to work with a dynamic team and gain valuable experience in the Financial Services industry.Responsibilities include:Providing administrative support to Senior Managers and their teamsCoordinating internal and external meetingsPreparing and...


  • London, Greater London, United Kingdom Proactive Global Full time

    Job Description:The Technical Customer Services Advisor plays a crucial role in the technical support team at Proactive Global, handling a range of after-sales issues, including operational challenges.Maintain accurate records in the CRM system to ensure seamless customer experience.Process and track warranty claims efficiently.Participate in team meetings...


  • London, Greater London, United Kingdom Ad Warrior Full time

    Job DescriptionThe Multi-Academy Trust is seeking an experienced Accountant to join their team. As a key member of the Finance department, you will be responsible for providing a proactive, forward-thinking, trust-minded, competent and consistent Finance service across the Trust. You will analyse financial data, prepare reports, support schools and offer...