Business Development and Customer Support Specialist

1 month ago


London, Greater London, United Kingdom Space Executive Full time

At Space Executive, we are seeking an experienced Business Development and Customer Support Specialist to join our FinTech team.

About the Role

  • We are looking for a highly skilled professional with 3+ years of experience in Customer Success or Account Management, preferably in SaaS or Financial Services.
  • The ideal candidate will have strong presentation and communication skills, with the ability to manage multiple customer queries simultaneously.
  • This role is based in the UK and requires some European travel.

Key Responsibilities

  • You will be responsible for developing and nurturing customer relationships, leading regular communications and quarterly business reviews.
  • Addressing customer concerns proactively and ensuring timely resolutions and positive experiences will also be a key part of this role.
  • Maintaining detailed account plans and understanding the product's technical aspects will support your success in this position.

Salary Range: £55,000 - £65,000 per annum (dependent on experience)

Skills and Qualifications

  • Proven track record of building strong customer relationships and driving customer satisfaction.
  • Ability to communicate complex ideas simply and effectively.
  • Strong problem-solving skills and ability to work under pressure.

What We Offer

  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive team environment.


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