IT Support Specialist

2 weeks ago


London, Greater London, United Kingdom Heartland Business Systems Full time
Job Overview

We are seeking a highly skilled IT Support Specialist to join our team at Heartland Business Systems. As an integral part of our managed services team, you will be responsible for providing critical IT support to multiple customers.

Key Responsibilities
  • Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
  • Remote application and hardware support for switches, routers, firewalls, servers, and storage.
  • Monitor and analyze customer networks, systems, backups, and security appliances.
Requirements
  • 0-2 years' experience troubleshooting Microsoft Windows endpoints in domain environments
Preferred Qualifications
  • 0-2 years' experience working in IT service desk role
  • 0-2 years' experience working in a customer facing IT consulting role
  • 0-2 years' experience in systems administration
  • 0-2 years' experience in network administration
Compensation and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our benefits package includes health insurance, retirement plan, and paid time off.


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