Service Desk Operations Lead

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

We are seeking an experienced IT professional to join our team as a Service Desk Lead. This is a fantastic opportunity to develop your skills and expertise in IT service management.About the JobIn this role, you will be responsible for managing the day-to-day operations of the IT service desk, including incident and service request...

Job Title: Service Desk LeadPareto FM is seeking an experienced and skilled individual to join our team as a Service Desk Lead.Salary: £30,000 per annumJob Overview:The Service Desk Lead plays a key role in the overall operations of the account, working closely with the Helpdesk & Compliance Manager to ensure seamless workflows.Key Responsibilities:Monitor...

Rygor Group Ltd. has an exciting opportunity for a Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you'll be responsible for overseeing the day-to-day operations of the IT service desk, ensuring that support services are provided efficiently and effectively. You'll lead a team of service desk analysts, drive continuous...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

Job Title: Service Desk Operations ManagerWe are seeking an experienced Service Desk Operations Manager to join our team at CV-Library. The successful candidate will be responsible for leading the service desk team, ensuring the effective delivery of IT services, and driving process improvements.The ideal candidate will have a strong background in IT service...

Job Title: Service Desk Manager - IT OperationsEstimated Salary: £65,000 - £80,000 per annumWe are looking for a skilled Service Desk Manager to join our IT operations team in London. As a technical expert, you will be responsible for leading and managing a team of IT service desk analysts, providing exceptional IT support to our diverse range of...

Key ResponsibilitiesDeputising for the IT Operations and Security Manager when required.Analysing and reporting on IT desk request patterns and trends.Managing meeting room AV equipment and providing technical support for legal meetings.Maintaining network and system availability, including hardware and software configuration, setup, and...

Red King Resourcing is seeking a highly skilled IT Service Desk Operations Manager to lead their support team with technical expertise and leadership skills. This role will ensure the smooth operation of support services for clients in various industries.About the Role:Lead and mentor a team of 1st and 2nd line support engineers to deliver excellent service...

Lead the Way in Guest SatisfactionAs a Front Desk Manager at Accor Hotels, you will be responsible for leading a team of experienced professionals who are dedicated to delivering exceptional guest service. Our goal is to create memorable experiences that keep our guests coming back for more.The right candidate will possess excellent communication and...

About Our Opportunity">We are seeking an experienced Service Desk Operations Manager to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Overview">The Service Desk Operations Manager will be responsible for managing the day-to-day operations of our helpdesk...

**Service Desk Analyst Lead - Saragossa's IT Team**We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.**Key Responsibilities:**Lead the service desk function...

OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...

**Job Summary**Vertex IT Solutions Ltd is looking for an experienced Service Desk Manager to lead its Service Desk, NOC, Design and Implementation teams. The successful candidate will be responsible for planning, developing and implementing a strategy for operational excellence.

We are looking for a Senior Service Desk Manager Lead to join our team at La Fosse. This role offers a salary of £50,000 + 10% Bonus, making it an attractive opportunity for experienced professionals.As a key member of our service desk team, the successful candidate will be responsible for facilitating training and career development to promote professional...

Global Service Desk ManagerWiz is looking for a skilled Global Service Desk Manager to lead our IT operations team. The successful candidate will be responsible for managing and optimizing global Service Desk operations, overseeing employee onboarding processes, and driving customer satisfaction initiatives.Key responsibilities include establishing,...

Job Title: Digital Service Desk Operations ManagerWe are seeking a highly skilled Digital Service Desk Operations Manager to lead our UK Tech Support team in delivering exceptional customer service to local and global SME businesses. The successful candidate will have at least 2 years of experience leading a service desk, preferably within a managed services...

We are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...