IT Service Desk Lead

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...

Fruition IT invites applications for the position of IT Service Desk Professional. As part of our dedicated IT service team, you will deliver exceptional support across the organisation.About the RoleDeliver top-tier technical support as a key member of the service desk team.Develop and maintain excellent relationships with stakeholders, users, and...

Service Desk Team Lead - UK Tech SupportWe are looking for a dynamic Service Desk Team Lead to join our UK Tech Support team, which delivers support to local and global SME businesses. The ideal candidate will be passionate about technology, customer service, and leading high-performance teams.This is a full-time role with a competitive salary of £60,000 -...

**Service Desk Analyst Lead - Saragossa's IT Team**We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.**Key Responsibilities:**Lead the service desk function...

Job Description: Customer-facing IT Support TechnicianWe are currently looking for an experienced Customer-facing IT Support Technician to join our expanding team at Fitzrovia IT Limited in London. The successful candidate will take a proactive stance in improving managed services delivered through additional Fitzrovia services and effective problem...

Job Description:We are seeking a highly skilled IT Service Desk Technician to join our team at Fruition IT in Leeds, UK. This is an exciting opportunity to work in a fast-paced environment, resolving 1st line technical issues and providing exceptional customer service.The successful candidate will have experience with Windows 10/11, Office 365, and...

Job Title: Service Desk Management ExpertWe are seeking a seasoned Service Desk Management Expert to lead our UK Tech Support team at Vertex IT Solutions Ltd. This exciting opportunity allows you to work with a dynamic company that provides premium support to local and global SME businesses.The ideal candidate will possess strong technical expertise,...

Job Title: Digital Service Desk Operations ManagerWe are seeking a highly skilled Digital Service Desk Operations Manager to lead our UK Tech Support team in delivering exceptional customer service to local and global SME businesses. The successful candidate will have at least 2 years of experience leading a service desk, preferably within a managed services...

Key ResponsibilitiesProvide technical support to clients via multiple channels, including email, phone, and ticketing systems.Resolve 1st line technical issues with a focus on first-time resolution.Accurately log and manage service desk tickets, escalating when necessary.Build and configure IT hardware, including Windows laptops, Macs, and mobile...

We are seeking an experienced Global Service Desk Lead to join our team at Aristocrat. As a key member of our global IT team, you will be responsible for leading the service desk function and ensuring that all service requests and incidents are resolved within agreed-upon service levels.The ideal candidate will have 5+ years of experience in a similar role...

Job SummaryVertex IT Solutions Ltd seeks an experienced Service Desk Platform Maintainer to join their team. The successful candidate will be responsible for maintaining the service desk platform, providing technical support, and ensuring seamless user experiences.Key ResponsibilitiesDevelop and maintain the service desk platform to meet user needs and...

Spectrum IT Recruitment is looking for a Technical Service Desk Engineer to join their team in Poole, Dorset.This is an excellent opportunity for an experienced IT Support professional to work with a variety of customers, providing technical support and resolving complex issues.The ideal candidate will have strong knowledge of Microsoft technologies,...

Job Title: Help Desk EngineerEstimated Salary: £28,000 - £38,000 per annumAbout Mirus ITMirus IT is a leading technology services and solutions provider, offering comprehensive IT support and technology solutions to our clients since 2002.Job DescriptionWe are seeking an experienced Help Desk Engineer to join our team in Milton Keynes. As a Help Desk...

Experienced IT Professionals are sought after to pioneer the development of a high-performing service desk within a 4000-user retail company.This opportunity allows an ambitious and technically skilled individual to take charge of building and leading a team, including field engineers responsible for sites across the UK.The ideal candidate will oversee team...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...

Job OverviewThis exciting opportunity has arisen for a Technical Service Desk Technician to join our dynamic team in Poole, Dorset. As a key member of our IT department, you will be responsible for delivering exceptional customer service and technical support.Responsibilities:Respond to customer inquiries via various channelsResolve common technical issues...

We are looking for a Senior Service Desk Manager Lead to join our team at La Fosse. This role offers a salary of £50,000 + 10% Bonus, making it an attractive opportunity for experienced professionals.As a key member of our service desk team, the successful candidate will be responsible for facilitating training and career development to promote professional...

Job SummaryAs a Technical Service Desk Lead, you will play a key role in leading our highly skilled team of engineers to deliver exceptional service to our clients. You will have responsibility for ensuring that the team meets its SLAs and that all customer queries are resolved efficiently.About YouWe are looking for a strong leader who has experience in...