IT Service Desk Professional

Job Description: Customer-facing IT Support TechnicianWe are currently looking for an experienced Customer-facing IT Support Technician to join our expanding team at Fitzrovia IT Limited in London. The successful candidate will take a proactive stance in improving managed services delivered through additional Fitzrovia services and effective problem...

Job OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

About the Job:We are recruiting for a Cloud-Based Service Desk Professional to join our team. This is an exciting opportunity for an experienced ServiceNow developer to work on a cloud-based project and contribute to the success of our clients.Key Responsibilities:Design and implement customized ServiceNow environmentsWork collaboratively with colleagues to...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Technical Service Desk ProfessionalNorthampton Business Directory is seeking a highly motivated and experienced Technical Service Desk Professional to join our Operations team.The successful candidate will have a strong background in IT support, with experience working in a fast-paced environment and ability to communicate effectively with customers and...

We are seeking a skilled Service Desk Professional to join our team at Crestwave Solutions.The successful candidate will have a strong understanding of IT service management principles and be able to provide exceptional customer service.This is a hybrid role, requiring 3 days in the office and 2 days remote, offering a great work-life balance.Estimated...

About Us: Techworker is a pioneering technology consulting firm dedicated to delivering exceptional IT solutions and support to our clients.Job Title: IT Service Desk EngineerJob Description: As an IT Service Desk Engineer, you will be responsible for providing first-line technical support and troubleshooting assistance to users experiencing IT-related...

Key ResponsibilitiesProvide technical support to clients via multiple channels, including email, phone, and ticketing systems.Resolve 1st line technical issues with a focus on first-time resolution.Accurately log and manage service desk tickets, escalating when necessary.Build and configure IT hardware, including Windows laptops, Macs, and mobile...

Syntax Consultancy is a well-established IT services company looking for a Technical Service Desk Professional to join our team. The role involves providing technical support for Windows/Microsoft environments and logging calls to troubleshoot issues.The ideal candidate will have relevant experience in IT service desk or help desk roles and will be able to...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

Job SummaryVertex IT Solutions Ltd seeks an experienced Service Desk Platform Maintainer to join their team. The successful candidate will be responsible for maintaining the service desk platform, providing technical support, and ensuring seamless user experiences.Key ResponsibilitiesDevelop and maintain the service desk platform to meet user needs and...

Job Summary:As a Senior IT Service Desk Professional, you will play a critical role in providing technical support and troubleshooting services to our internal stakeholders. You will be responsible for monitoring and resolving technical issues related to live video streams, digital playout systems, and other IT infrastructure.

Job OverviewWe are looking for an experienced Service Desk Team Leader to join our team, driving the delivery of world-class customer service to local and global SME businesses. As a leader, you will create a culture that fosters learning and development, inspiring your team to excel in their roles.You will have at least 2 years of experience leading a...

About the RoleThis is an excellent opportunity for a seasoned Service Desk Manager to join InfraView Ltd and make a significant impact on our organization's success. As a key member of our team, you will be responsible for direct line management of 3 Service Desk Analysts, improving the operational performance of a team of 10, and ensuring the delivery of...

We are seeking a Help Desk Professional to join our team in London. As a Help Desk Professional, you will be responsible for providing 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk.Key Responsibilities:Provide support to all users, troubleshooting general problems and answering queries from...

Job Title: Service Desk Management ExpertWe are seeking a seasoned Service Desk Management Expert to lead our UK Tech Support team at Vertex IT Solutions Ltd. This exciting opportunity allows you to work with a dynamic company that provides premium support to local and global SME businesses.The ideal candidate will possess strong technical expertise,...

Service Desk Operations Director Job DescriptionWe are looking for an experienced Service Desk Operations Director to lead our team in Lancashire. The successful candidate will oversee the day-to-day activities of our service desk, ensuring users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive...

Job Title: Digital Service Desk Operations ManagerWe are seeking a highly skilled Digital Service Desk Operations Manager to lead our UK Tech Support team in delivering exceptional customer service to local and global SME businesses. The successful candidate will have at least 2 years of experience leading a service desk, preferably within a managed services...

Job Title: Technical Service Desk TechnicianDescription:We are seeking an experienced Technical Service Desk Technician to join our team at Vertex IT Solutions Ltd. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical...