Service Desk Operations Director

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

The Trade Desk is a leading media buying platform that enables global brands to deliver targeted ad experiences to audiences worldwide. We are seeking a skilled Financial Director for Accounting Operations to join our UK GL Accounting team.Job DescriptionThis is a senior accounting role that involves overseeing the day-to-day accounting tasks for the EMEA...

Job Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...

Service Desk Team Lead OpportunityOliver James is seeking a skilled Service Desk Team Lead to lead their EMEA support operations, ensuring effective delivery of IT services to a large user base.Key Responsibilities:Manage a regional team to provide first-class IT support, focusing on both business-as-usual (BAU) operations and strategic in-house...

About UsMeltwater is a leading provider of media intelligence and social media monitoring solutions. We're looking for a skilled IT Team Lead to join our team and help us deliver exceptional service to our customers.Job DescriptionThis is a senior-level role that requires a strong background in IT management and service delivery. The successful candidate...

Service Desk Operations SpecialistWe are seeking a skilled Service Desk Operations Specialist to provide high-quality support to our customers. As a key member of our team, you will be responsible for managing and resolving technical issues in a timely and efficient manner.Key responsibilities include:Providing technical support via phone, email, and...

We are seeking a highly skilled Service Desk Manager to join our team at Jas Gujral. The successful candidate will have at least 3 to 5 years of commercial helpdesk support experience and a proven track record of delivering exceptional customer service.The Service Desk Manager will be responsible for supporting various teams across the CS Department and the...

About Our Opportunity">We are seeking an experienced Service Desk Operations Manager to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Overview">The Service Desk Operations Manager will be responsible for managing the day-to-day operations of our helpdesk...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

Job Summary:Seeking a Service Desk Operations Leader to manage a team of 4 in Hoddesdon offices.Main Duties:Lead the team in providing excellent IT Support servicesDevelop and implement process improvements to enhance service deliveryMentor and coach team members to achieve their full potentialEssential Requirements:At least 3 years' experience in IT Service...

About the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

Job SummaryThe University of Bristol is seeking a highly skilled Service Desk Administrator to join our IT Services division. As a key member of our team, you will play a crucial role in managing and enhancing service desk reporting capabilities.Key ResponsibilitiesMaintain reports and dashboards to track service desk performance metrics, including ticket...

Vertex IT Solutions Ltd is seeking a seasoned Operations Director to lead its Service Desk, NOC, and Systems Teams. The ideal candidate will have a proven track record of driving operational excellence, ensuring client contract renewals, and achieving departmental strategies and profit targets.The Operations Director will be responsible for developing and...

Lead Guest Services at Principal YorkWe are recruiting a highly motivated Guest Services Director to oversee front desk operations at our hotel.The ideal candidate will have experience in leading teams and managing customer-facing operations. The annual salary for this role is £35,000, plus benefits such as an additional day's leave for birthdays and...

About the Role:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team. As a key member, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement.Key Responsibilities:Develop and implement people and culture strategies to drive business...

Job Title: Front Desk Operations ManagerAbout the JobWe are seeking an experienced Front Desk Operations Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk and ensuring exceptional customer service.About YouYou have a strong background in...

Meltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction. They will coordinate with IT leaders and team members to provide a world-class experience to the business.Key ResponsibilitiesLead,...

We are seeking a highly organised and customer-centric Service Desk Lead to join our Infrastructure team.This exciting opportunity involves managing the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Ensuring the service desk function operates to agreed SLAs, using tools such as...