Reception and Administration Officer

2 weeks ago


Lewes, East Sussex, United Kingdom Wave Active Full time

Are you passionate about delivering exceptional customer service and support?

About the Job

We're seeking a highly skilled Reception and Administration Officer to join our team at Wave Active. As a key member of our front-of-house team, you'll be responsible for providing a warm welcome to our customers, managing day-to-day administrative tasks, and promoting our Centre and its services.

Key Responsibilities
  • Welcome customers and ensure a smooth and efficient experience.
  • Manage day-to-day administrative tasks, including cash handling and record-keeping.
  • Provide friendly and efficient service to all customers, answering their queries and resolving issues promptly.
  • Maintain a clean and tidy reception area, ensuring a positive first impression for visitors.
  • Promote the Centre and its services, while adhering to Wave Active Limited's policies and procedures.
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills.
  • Knowledge of cash handling and administration procedures.
  • Flexibility to adapt to changing demands and priorities.
  • Able to work independently and as part of a team.
  • Commitment to providing exceptional customer service and supporting colleagues.
What We Offer

In return for your hard work and dedication, we offer:

  • $41 per hour plus holiday pay.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A chance to make a real difference in the lives of our customers.


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