Customer Service Representative

6 days ago


Lewes, East Sussex, United Kingdom Wave Active Full time

We're looking for a highly skilled Customer Service representative to join our team at Wave Active.

Job Description

This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and support. The successful candidate will be responsible for:

  1. Welcoming customers and ensuring a smooth and efficient experience.
  2. Providing friendly and efficient service to all customers.
  3. Answering incoming telephone calls and responding to customer queries.
  4. Maintaining a clean and tidy reception area, ensuring a positive first impression for visitors.
  5. Managing cash and credit card transactions, maintaining accurate records and adhering to financial regulations.
  6. Promoting the Centre and its services, while adhering to Wave Active Limited's policies and procedures.
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills.
  • Knowledge of cash handling and administration procedures.
  • Flexibility to adapt to changing demands and priorities.
  • Able to work independently and as part of a team.
  • Commitment to providing exceptional customer service and supporting colleagues.
What We Offer

In return for your hard work and dedication, we offer:

  • $41 per hour plus holiday pay.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A chance to make a real difference in the lives of our customers.


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