Customer Service Representative
6 days ago
We're looking for a highly skilled Customer Service representative to join our team at Wave Active.
Job DescriptionThis is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and support. The successful candidate will be responsible for:
- Welcoming customers and ensuring a smooth and efficient experience.
- Providing friendly and efficient service to all customers.
- Answering incoming telephone calls and responding to customer queries.
- Maintaining a clean and tidy reception area, ensuring a positive first impression for visitors.
- Managing cash and credit card transactions, maintaining accurate records and adhering to financial regulations.
- Promoting the Centre and its services, while adhering to Wave Active Limited's policies and procedures.
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills.
- Knowledge of cash handling and administration procedures.
- Flexibility to adapt to changing demands and priorities.
- Able to work independently and as part of a team.
- Commitment to providing exceptional customer service and supporting colleagues.
In return for your hard work and dedication, we offer:
- $41 per hour plus holiday pay.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities.
- A chance to make a real difference in the lives of our customers.
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