Administrative Coordinator for Customer Experience
4 days ago
We are seeking an Administrative Coordinator to join our team in Lewes, East Sussex. This is a full-time position that requires exceptional organisational skills and attention to detail.
Job DescriptionThe successful candidate will be responsible for managing day-to-day operations of the Assessment Centre, overseeing sessions to optimise productivity and customer service. Key tasks include greeting customers, coordinating appointments, and working with clinical colleagues to ensure smooth assessments.
- Coordinating daily appointment sessions
- Carrying out reminder calls to customers
- Maintaining session progress and backfilling appointments as necessary
- Working collaboratively with other teams and sites to ensure cohesion and workflow progression
To be successful in this role, you must have:
- Educated to a minimum of GCSE level or equivalent, including Maths and English at grade C or above
- IT literacy with good Microsoft Office skills
- Experience in dealing with internal and external stakeholders (preferred but not essential)
- Good written English, grammar, and punctuation for correspondence and record-keeping
This is a competitive salary position with a compensation package that includes benefits such as professional development opportunities, health insurance, and pension plan.
The estimated annual salary for this position is £25,000 - £35,000 depending on experience.
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