Crisis Support Specialist
3 weeks ago
Job Overview
As a Crisis Support Specialist, your primary responsibility will be to deliver a high-quality, recovery-oriented service to individuals facing various mental health challenges, including those with autistic traits and additional support requirements such as learning disabilities, physical health concerns, and substance use issues. Your role will focus on fostering independence and promoting social inclusion. With a background in community-based mental health environments, you will have the ability to inspire, engage, and motivate clients effectively.
Key Responsibilities
In this position, you will be tasked with providing exceptional, recovery-focused support to clients with diverse mental health needs. Your duties will include:
- Conducting one-on-one engagements and facilitating activities both within the service and in the community.
- Performing administrative tasks and signposting clients to additional resources.
- Collaborating with fellow Crisis Support Specialists, Peer Support Workers, and Clinicians to ensure the delivery of personalized care tailored to each client's recovery journey.
- Supporting individuals in a non-clinical environment aimed at alleviating immediate distress for those at risk of self-harm or experiencing trauma.
- Providing essential information, safety planning, and guidance for clients and their families to address their holistic needs.
About Mental Health Matters
Mental Health Matters (MHM) is a well-established charity with over four decades of experience in providing high-quality mental health and social care services. Our organization positively impacts the lives of individuals with mental health needs across various communities. Our dedicated and enthusiastic workforce is committed to delivering exceptional services to those in need, ensuring that our approach remains centered around the people we serve.
Candidate Profile
The ideal candidate will possess experience working with mental health service users and demonstrate the ability to inspire and engage individuals effectively. You should be adept at identifying barriers and understanding client needs, with strong motivational skills. Experience in facilitating both individual and group activities, as well as engaging clients in mainstream services, is essential. A background in community-based services is crucial, equipping you with the necessary communication and interpersonal skills for this role.
What We Offer
We provide a comprehensive training program during your initial week of employment, equipping you with the necessary tools for success in your role. Additionally, you will benefit from:
- A minimum of 25 days of annual leave, plus statutory holidays, increasing with length of service.
- A contributory pension scheme with opportunities for increased contributions.
- A holistic approach to health and well-being, including an employee assistance program and personalized wellness plans.
- Enhanced family-friendly policies, pay, and leave.
- Opportunities for career development and support from our accredited Learning Team.
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