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Crisis Support Specialist
2 months ago
Job Overview
As a Crisis Support Specialist, your primary responsibility will be to deliver a high-quality, recovery-oriented service to individuals facing various mental health challenges, including those with autistic traits, learning disabilities, physical health concerns, and substance misuse issues. Your role will emphasize fostering independence and promoting social inclusion. With a background in community-based mental health environments, you will have the ability to inspire, engage, and motivate clients effectively.
Key Responsibilities
In your capacity as a Crisis Support Specialist, you will be tasked with providing a comprehensive, recovery-focused service to clients with diverse mental health needs. Your responsibilities will include:
- Engaging in one-on-one interactions with clients to support their recovery journey.
- Facilitating activities both within the service and in the wider community.
- Performing administrative duties and guiding clients to appropriate resources.
- Collaborating with fellow Crisis Support Specialists, Peer Support Workers, and Clinicians to ensure personalized care for each service user.
- Contributing to a non-clinical environment aimed at alleviating immediate distress for individuals at risk of self-harm or experiencing trauma.
- Providing essential information, safety planning, and signposting to meet the holistic needs of clients and their families.
About Mental Health Matters
Mental Health Matters (MHM) is a national charity with over four decades of experience in delivering exceptional mental health and social care services. Our mission is to positively impact the lives of individuals living with mental health challenges across various communities. Our dedicated workforce is committed to providing the highest quality of support to those in need.
Candidate Profile
Ideal candidates will possess experience working with mental health service users and demonstrate the ability to inspire and engage clients. You should be adept at identifying barriers and understanding client needs, complemented by strong motivational skills. Experience in facilitating both individual and group activities, as well as engaging clients in mainstream services, is essential.
A background in working with individuals with complex needs, including mental health issues, learning disabilities, and substance misuse, is advantageous. Excellent communication and interpersonal skills are crucial for success in this role. A qualification in Health and Social Care at level 2 or 3 is required, along with a willingness to pursue further development opportunities.
What We Offer
We provide a comprehensive training program during your initial week of employment, equipping you with the necessary tools for success. Additional benefits include:
- A minimum of 25 days of annual leave, plus statutory holidays.
- A contributory pension scheme with options for increased contributions.
- A holistic approach to health and well-being, including an employee assistance program.
- Enhanced family-friendly policies.
- Opportunities for career development and guidance from our accredited Learning Team.
