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Reception/Facilities Coordinator

1 month ago

London, United Kingdom Murphy Full time

Reception/Facilities Co-ordinator - Leeds

Murphy operates in the United Kingdom, Ireland and Canada and provides a range of construction services to infrastructure sectors including rail, water, power and natural resources. Headquarters are in London, Murphy also boasts a number of related businesses - PTS; Construction, Development & Property Services; Ground Engineering; Utility Connections; Murphy Plant, and Urban Realm.

Murphy directly employs more than 3,000 engineers, professionals and skilled operatives and has skilled expertise in delivering pipelines, process engineering, design, marine, tunnelling, fabrication, bridges and piling, and it invests heavily in its substantial holding of plant, equipment and facilities.


The Reception/ Facilities Coordinator reports directly to the Facilities Manager , this role is based at our Leeds office - LS9 0NY.
This role will support the Murphy site at Leeds and our reception teams at our other locations including, London, Hemel Hempstead, Cannock, Ollerton, Leeds, Stonecross, and Golborne.
The primary function of the Reception/ Facilities Coordinator is to act as a local point of contact and will be responsible for operating the central switchboard system, managing desk and meeting room bookings, directing visitors and mail/post room and controlling the FM activities.


What you will be doing

  • Operation of central switchboard
  • Management of desk and meeting room bookings
  • Ensuring that meeting rooms are kept presentable when not in use
  • Management of FM helpdesk function for location
  • Management of inbound/outbound post and deliveries
  • Provision of daily and weekly status reports for office (occupancy, call volume, helpdesk tickets, FM/ Building services compliance checks and AOB)
  • Management of local office consumables
  • Oversight of service standards from key framework providers such as (cleaning, security, maintenance, catering)
  • Raising orders through procurement where required
  • Greeting and directing guests and contractors to areas of work or meeting locations.
  • Control of contractors, including booking and arranging works with site
  • Maintaining the site FM logbook
  • Control of safe working practices via in house H&S team

Who we are looking for

  • Experience of working within a corporate environment
  • Previous reception or hospitality experience along with strong customer service skills
  • Ideally previous exposure of Facilities Management processes
  • IT Skills, including Outlook, Excel and Word
  • Ability to work as part of a team with a professional, friendly and welcoming attitude
  • Pro-active and hands on and the ability to show initiative
  • Must have excellent communication skills

About Murphy

  • Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities.
  • Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support.
  • Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture.


What you'll get in return

  • Dedicated and continued investment in your professional development.
  • 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
  • Discretionary annual bonus and annual salary review
  • Above market rate contributory pension scheme
  • Life assurance, health screening and enhanced sick pay
  • Enhanced maternity and paternity pay and a maternity returners bonus
  • Extra weeks holiday for all employees getting married and a wedding bonus
  • Subsidised canteen facilities in core locations
  • Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc


As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records.

If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, apply today.

If you are unable to apply via the usual process, please call Lorna on to discuss in more detail.

J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK