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    5 months ago

    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Please see attached job description and person specification for further information pertaining to this post. If you are an overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the gov.uk website

Clerical Officer

3 months ago

Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen to join our Band 2 Reception Clerical Officers at Peterborough City Hospital supporting the Emergency Department and Ambulatory Care Unit.

You will be required to work a variety of shifts across the centre supporting three reception areas within Emergency and Urgent Care division.

Emergency Department:

hrs hrs hrs hrs hrs hrs

Ambulatory Care Unit:

hrs. hrs

Please note the post holder is required to partake in both day and night shifts.

If you are seeking a challenge and possess the skills required this could be the right job for you.

Main duties of the job

Assisting with administration services for three reception areas:

Main Emergency Centre reception - booking in walk in patients for both ED and the Urgent Treatment Centre . Ambulance Bay reception - booking in patients who arrive by ambulance. Ambulatory Care Unit reception - administrative and customer services support for outpatient clinics running seven days a week.

****Please note we are not eligible to sponsor for this post****

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff); Membership of the NHS Pension Scheme: Flexible working opportunities; Enhanced hourly rates for unsociable hours night shifts, weekends, bank holidays; Opportunities for career development and training to help you progress in your role; Wellbeing support and activities to promote a healthy work environment; Access to our in-house physiotherapy service; On-site canteens offering subsidised meals; Subsidised staff parking (currently free); Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job description

Job responsibilities

Please see attached job description and person specification for further information pertaining to this post.

If you are an overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the website

Person Specification

Education & Qualifications

Essential

Numerate and literate, with Maths and English to GCSE

Desirable

IT qualification NVQ level 2/3

Experience

Essential

Comprehensive working knowledge of Microsoft Office, especially Outlook Customer service experience

Desirable

Previous experience in an acute or emergency health care clerical environment

Knowledge

Essential

Good organisational and communication skills Good working knowledge of Microsoft office Proven customer service skills

Key Skills

Essential

Good written and verbal communication skills sufficient to be able to effectively communicate with patients, the multi-disciplinary team and external agencies