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Senior Administrative Officer

2 months ago

Peterborough, Peterborough, United Kingdom NHS Full time
About the Role

We are seeking a highly organized and detail-oriented Senior Clerical Officer to join our team at Peterborough City Hospital. As a key member of our administrative team, you will be responsible for providing exceptional support to the Emergency Department and Ambulatory Care Unit.

Main Responsibilities
  • Assist with administrative processes and line management for three reception areas, ensuring efficient and effective service delivery.
  • Update rotas and plan staff allocation to meet the needs of the service.
  • Validate data and maintain accurate records.
  • Develop and maintain good working relationships with colleagues, internal and external agencies, and clients/patients.
Requirements
  • Numerate and literate, with Maths and English GCSE (Grade C or above), or equivalent.
  • Comprehensive working knowledge of Microsoft Office, especially Word, Excel, and Outlook.
  • NVQ level 2/3.
  • Proven ability to work on own initiative without direct supervision, prioritizing and managing own workload.
  • Previous experience in an acute or emergency healthcare clerical environment.
What We Offer
  • Generous annual leave entitlement, starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to national Bank Holidays (pro-rata for part-time staff).
  • Membership of the NHS Pension Scheme.
  • Flexible working opportunities.
  • Enhanced hourly rates for unsociable hours, e.g., night shifts, weekends, and bank holidays.
  • Opportunities for career development and training to help you progress in your role.
  • Wellbeing support and activities to promote a healthy work environment.
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough.