Endoscopy Booking Administrator

5 months ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

**The post holder will**:
Input data into and maintain an accurate EU electronic patient booking diary.

Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit.

Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds customer expectations.

Contribute to the delivery of Trust standards for booking and administration procedures.

Contribute to the delivery of pathways for all patients including cancer patients encompassing Endoscopy services and ensuring information is recorded on all systems in a timely fashion

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.

To perform all allocated clerical tasks required to meet the needs of the service

To undergo training as necessary to meet the needs of new developments within the Service.

We are looking to recruit Band 3 Endoscopy Booking Administrator to work and be based in the Endoscopy Booking Office at Peterborough City Hospital.

The working hours will be from 08:00-16:00, Monday to Friday.

**Key responsibilities include**:
Booking patients for Endoscopy Procedures.

Inputting data into Trust systems and booking diary, maintaining accuracy

Deal with patient telephone enquiries

Perform clerical duties required in the Booking Office

Contribute to the delivery of pathways for all patients.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you

27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
**NHS Pension Scheme**:
Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).

Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Please see attached job description and person specification for further information regarding this post



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