Administrative Support Officer

6 days ago


Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time
Job Summary

An exciting opportunity has arisen to join our team at North West Anglia NHS Foundation Trust as a Reception Clerical Officer. This role will provide administrative support for the Emergency Department and Ambulatory Care Unit, working a variety of day and night shifts across the centre.

Key Responsibilities
  • Assist with administration services for three reception areas: Main Emergency Centre reception, Ambulance Bay reception, and Ambulatory Care Unit reception.
  • Book in walk-in patients for both ED and the Urgent Treatment Centre.
  • Provide administrative and customer services support for outpatient clinics running seven days a week.
About the Role

This is an excellent opportunity for someone who is looking for a challenge and has the skills required to excel in this role. As a Reception Clerical Officer, you will be working in a fast-paced environment, providing administrative support to patients and staff.

What We Offer
  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service.
  • Membership of the NHS Pension Scheme.
  • Flexible working opportunities.
  • Enhanced hourly rates for unsociable hours, night shifts, weekends, and bank holidays.
  • Opportunities for career development and training.
  • Wellbeing support and activities.
  • Access to our in-house physiotherapy service.
  • On-site canteens offering subsidised meals.
  • Subsidised staff parking.
Requirements
  • Numerate and literate, with Maths and English to GCSE.
  • Comprehensive working knowledge of Microsoft Office, especially Outlook.
  • Customer service experience.


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