Administrative Support Officer

2 weeks ago


Peterborough, Peterborough, United Kingdom Brook Street Full time

Brook Street is proud to represent HM Courts & Tribunals Service (HMCTS), an agency dedicated to ensuring the smooth operation of the legal framework across England and Wales.

Our legal system is essential for upholding rights and freedoms, serving a diverse range of individuals and entities. HMCTS is committed to providing an accessible and efficient justice system for all.

Position: Admin Officer

Location: Peterborough - Fully Office Based
Salary: £11.59 An Hour
Working hours: FULL TIME: Monday - Friday 9am - 5PM (37hrs a week)

We are seeking a dedicated individual to fill the role of Admin Officer within our Public Sector Client at HMCTS Peterborough. This full-time temporary position is crucial for the effective administration of the organization. Although temporary, there is a strong possibility of extension.

Key Responsibilities:

  • Facilitate the progression of cases through the Court/Tribunal system while providing assistance to various functions within HMCTS.
  • Engage in problem-solving by utilizing established guidelines and support hubs.
  • Accurately input data into the system.
  • Handle inbound and outbound calls, addressing inquiries from customers and the judiciary.
  • Prepare necessary documentation.
  • Create and maintain records.
  • Manage email correspondence.
  • Perform general administrative tasks.
  • Coordinate and prepare meeting rooms.


Requirements:

  • Demonstrated experience in an administrative role.
  • Proficiency in Microsoft platforms and experience managing an inbox.
  • Outstanding communication abilities.
  • Strong overall computer skills.
  • Capability to manage a high volume of cases.
  • Excellent organizational and time-management skills.
  • Attention to detail.
  • Flexibility to adapt to changing circumstances.


Benefits:

  • Entitlement to holiday leave.
  • Access to a pension scheme.
  • Facilities for breaks, including kitchen and quiet areas.
  • Weekly pay schedule.


This role presents an excellent opportunity to gain valuable experience within the Public Sector and enhance your skill set. If your application is successful, we will contact you to discuss the next steps. Candidates must possess a valid passport and will undergo security and reference checks.


Brook Street is committed to supporting the Armed Forces Covenant and guarantees interviews for veterans or spouses/partners of military personnel who meet the essential criteria for the vacancy.


As a Disability Confident Leader, Brook Street holds the Gold Award status from the Defence Employer Recognition Scheme and offers guaranteed interviews for candidates with disabilities who meet the essential criteria.


We encourage candidates with disabilities and/or veterans or military spouses/partners who meet the essential criteria to reach out through the Brook Street website to express their interest in this role.


In cases of high volumes of qualified ex-military candidates or military spouses/partners, Brook Street will prioritize interviewing the best candidates from that group.



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