Service Desk Team Lead
2 days ago
We are seeking a skilled Service Desk Team Manager to oversee the daily operations of our service desk team. As a key member of our team, you will be responsible for ensuring efficient and high-quality support for our clients.
Your primary focus will be on determining and coordinating workflows to drive efficiencies, setting priorities, and delegating tasks to ensure timely resolution of technical issues and service requests.
Key responsibilities include:
- Managing the daily operations of the service desk team
- Determining and coordinating workflows to drive efficiencies
- Setting priorities and delegating tasks
- Monitoring performance metrics and customer satisfaction
You will also be responsible for growing and developing your team by providing training, mentorship, and fostering collaboration to meet team and business goals.
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Service Desk Team Lead
6 hours ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeAbout the RoleWe are seeking a skilled Service Desk Team Lead to oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients. As a key member of our team, you will be responsible for determining and coordinating workflows to drive efficiencies, setting priorities, and delegating tasks to ensure timely...
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Service Desk Team Lead
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Description:We are looking for a highly skilled Service Desk Team Lead to join our team at Equals One Ltd in St Ives, Cambridgeshire. As a Service Desk Team Lead, you will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The Service...
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Service Desk Team Lead
6 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob TitleService Desk Team ManagerLocation: CambridgeshireEstimated Salary: £27,300 per annum + BenefitsJob Type: Full-timeWorking Hours: Monday to Friday, 8:30am - 5pm (on call cover and 1 week in 4 for weekend cover)About the RoleWe are seeking a highly skilled Service Desk Team Manager to oversee daily operations.The successful candidate will determine...
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Service Desk Lead
7 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeKey ResponsibilitiesLead the service desk team to ensure efficient issue resolution and high levels of customer satisfaction.Work closely with clients to understand their needs and provide tailored solutions.Develop and implement processes to improve team productivity and efficiency.Maintain accurate records and reports to track team performance and identify...
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Service Desk Team Lead
7 days ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300About the Company: Equals One Ltd is a leading provider of facilities management services, enabling our clients to maximise their building's performance. We pride ourselves on our commitment to people and technology, empowering our clients to unlock the potential of their assets.">Job Description: We are looking for a Service Desk Team Lead to oversee the...
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Service Desk Team Head
4 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeEquals One Ltd - A Leading Provider of Building Performance ServicesWe are committed to delivering exceptional support to our clients, enabling them to maximise their building's performance. Our team of experts provides around-the-clock assistance, leveraging their knowledge and experience to resolve complex issues.Service Desk Team Manager Job...
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Technical Service Desk Manager
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Technical Service Desk ManagerWe are seeking a highly skilled Technical Service Desk Manager to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.About the Role:This role is...
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Team Lead for Service Delivery
7 hours ago
St. Ives, United Kingdom Equals One Ltd Full timeJob SummaryWe are looking for a highly skilled Team Lead for Service Delivery to oversee the daily operations of our service desk team. The successful candidate will be responsible for ensuring efficient, high-quality support for clients and driving business growth through effective team management.This role requires a strong understanding of service desk...
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Senior Service Desk Manager
4 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Summary:We are seeking an experienced Senior Service Desk Manager to lead our 24/7 support service team at Equals One Ltd in St Ives, Cambridgeshire. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The...
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Operations Manager Service Desk
2 days ago
St. Ives, United Kingdom Equals One Ltd Full timeJob DescriptionWe have an exciting opportunity for a Service Desk Team Manager to join our team at Equals One Ltd. Based in St Ives, Cambridgeshire, this role is perfect for someone who wants to make a real difference in the lives of our customers.As a Service Desk Team Manager, you will be responsible for overseeing the daily operations of our service desk...
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Service Desk Operations Manager
3 hours ago
St. Ives, United Kingdom Equals One Ltd Full timeAbout the RoleEquals One Ltd is seeking a Service Desk Operations Manager to oversee the daily operations of their service desk team, ensuring efficient, high-quality support for clients. As a key member of the team, you will determine and coordinate workflows to drive efficiencies, set priorities, and delegate tasks to ensure timely resolution of technical...
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Help Desk Manager
7 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeAbout the RoleWe are seeking an experienced Help Desk Manager to lead our service desk team. The successful candidate will have strong leadership and communication skills, as well as the ability to motivate and guide the team.Responsibilities:Manage the daily operations of the service desk team.Develop and implement effective workflows to drive efficiencies...
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Service Desk Operations Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom CV-Library Full timeWe are seeking a highly skilled and organised individual to join our team as a Service Desk Administrator.About the RoleThe successful candidate will be responsible for providing exceptional customer service to clients, sub-contractors and engineers via phone and email. This includes responding to queries, resolving issues and maintaining accurate records in...
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IT Service Desk Coordinator
4 weeks ago
St Ives, Cornwall, United Kingdom CV-Library Full timeWe are currently seeking an IT Service Desk Coordinator to join our team at Interaction Recruitment.About the OpportunityThis is a full-time permanent position that involves providing first-class support to our clients, sub-contractors and engineers through various communication channels. The ideal candidate will be able to work effectively in a fast-paced...
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Service Desk Operations Manager
4 days ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Title: Service Desk Operations ManagerJob Summary:We are seeking an experienced Service Desk Operations Manager to lead our service desk team, ensuring efficient and high-quality support for clients. With a proven track record in managing teams and delivering exceptional customer service, you will be responsible for growing and developing your team by...
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Service Desk Operations Manager
8 hours ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job SummaryWe are seeking a highly skilled Service Desk Operations Manager to oversee the daily operations of our service desk team. As a key member of our team, you will be responsible for ensuring efficient and high-quality support for our clients.About UsEquals One Ltd is a leading provider of facilities performance management solutions. We enable our...
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Service Desk Operations Manager
5 hours ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job OverviewWe are seeking a highly skilled Service Desk Operations Manager to oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients.As a key member of our team, you will be responsible for growing and developing your team by providing training, mentorship, and fostering collaboration to meet team and...
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Customer Service Team Lead
7 days ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300As a Customer Service Team Lead at Equals One Ltd, you will oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients.The successful candidate will determine and coordinate workflows to drive efficiencies, set priorities, and delegate tasks to ensure timely resolution of technical issues and service...
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Customer Experience Leader
2 hours ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300About the Role We are looking for a talented individual to join our team as a Service Desk Team Manager. In this role, you will be responsible for overseeing the daily operations of our service desk team, ensuring that we deliver high-quality support to our clients. You will work closely with our team to identify areas for improvement and implement...
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Service Desk Operations Manager
2 hours ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Overview Equals One Ltd seeks an experienced Service Desk Team Manager to oversee the daily operations of their service desk team. This role involves ensuring efficient, high-quality support for clients by monitoring performance metrics and customer satisfaction. The successful candidate will be responsible for growing and developing their team by...