Customer Experience Leader
15 hours ago
We are looking for a talented individual to join our team as a Service Desk Team Manager. In this role, you will be responsible for overseeing the daily operations of our service desk team, ensuring that we deliver high-quality support to our clients. You will work closely with our team to identify areas for improvement and implement strategies to enhance service delivery.
As a Service Desk Team Manager, you will be responsible for growing and developing your team by providing training, mentorship, and fostering collaboration to meet team and business goals. You will also be responsible for creating and updating service desk policies, processes, and procedures to optimize operations.
The estimated salary for this role is around £45,000-£55,000 per annum, depending on experience, which is competitive for the St Ives, Cambridgeshire location.
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Customer Experience Manager
3 days ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job DescriptionWe are seeking a skilled Customer Experience Manager to join our team at Equals One Ltd. As a key member of our support team, you will be responsible for ensuring exceptional customer experiences across all touchpoints.About the RoleSalary: £35,000 - £40,000 per annumLocation: Office based in St Ives, CambridgeshireJob Type: Full timeHours:...
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German Speaking Team Leader Customer Experience
17 hours ago
Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeWe are looking for a talented Team Leader German Speaker to lead our German-speaking customer service team in Cambridgeshire.The successful candidate will be responsible for delivering exceptional customer service and leading a team of customer care administrators. They will manage complex customer queries, develop strong relationships with customers, and...
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Customer Experience Team Lead
20 hours ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Description: Technical Support Management SpecialistAbout the Company:
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Fluent German Customer Support Leader
2 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeLeadership OpportunityResourcing Group seeks a talented Customer Care Team Leader who can motivate and support a team of customer care administrators. As a German speaker, you will play a key role in managing a team that provides expert customer support to the German market. Your primary responsibilities will include leading a team, resolving complex...
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High Performing Customer Support Leader
3 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full timeJob Overview:We are a successful international company that provides exceptional customer care services to its clients. Our team is dedicated to delivering high quality customer care and we are seeking a highly motivated and experienced German speaking customer care team leader to join our team.About the Job:The customer care team leader will be responsible...
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International Customer Support Leader German
14 hours ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob Title: International Customer Support Leader GermanWe are seeking a highly skilled Customer Care Team Leader with a strong passion for delivering exceptional customer experiences. As a key member of our team, you will be responsible for leading a team of customer service representatives and developing strategies to improve customer satisfaction and...
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Retail Operations Director
4 weeks ago
Saint Neots, Cambridgeshire, United Kingdom TOPPS TILES Full timeAbout Topps TilesAs the UK's leading tile specialist, we're proud of our reputation for outstanding service and great value. With over 1,500 experts across 350 stores nationwide, we're committed to delivering exceptional customer experiences.Job DescriptionWe're seeking a skilled Retail Operations Director - Customer Experience to join our team. This is a...
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Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeJob Title: Customer Service Team Leader German SpecialistWe are seeking a highly skilled Customer Service Team Leader to join our team in Germany. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and leading a team of customer care administrators.The ideal candidate will have previous...
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Customer Service Team Lead
7 days ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300As a Customer Service Team Lead at Equals One Ltd, you will oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients.The successful candidate will determine and coordinate workflows to drive efficiencies, set priorities, and delegate tasks to ensure timely resolution of technical issues and service...
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Customer Experience Coordinator
3 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Wells & Co. Full timeLeadership Opportunity:Wells & Co. is seeking a skilled Front of House Manager to lead our team in delivering exceptional customer experiences and food offerings. As a key member of our management team, you will be responsible for overseeing the front-of-house operations, managing staff, and maintaining high standards of service.Responsibilities:* Take...
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Golf Equipment Customer Liaison Specialist
4 weeks ago
Saint Ives, Cambridgeshire, United Kingdom First Call Contract Services Full timeCustomer Service Representative OpportunityWe are working with a globally recognised business, renowned for its expertise in golfing equipment.Estimated Salary:£25,000 - £30,000 per annumAbout the RoleThis is an exciting opportunity to join our busy customer service team as a representative. As a key member of the team, you will be responsible for...
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Senior Customer Support Leader Germany
5 days ago
Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeJob Overview: We are Resourcing Group, a leading recruitment agency specializing in customer service roles. We are seeking a Senior Customer Support Leader to join our team in Germany.Key Responsibilities:Lead a team of customer care administrators to deliver exceptional customer serviceDevelop and implement effective coaching strategies to improve team...
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Customer Care Team Leader
16 hours ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob Title: Customer Care Team LeaderLocation: A mix of home and office work in St Neots, Cambridgeshire.We are looking for a highly skilled and experienced Customer Care Team Leader who speaks fluent German to deliver exceptional customer service and contribute to the success of our team. As a leader, you will be responsible for managing a team of customer...
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Customer Care Team Leader
4 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full timeJob Title: German Speaking Customer Care Team LeaderAbout the Role:We are seeking an experienced German Speaking Customer Care Team Leader to join our team at Lifeplus. As a Team Leader, you will be responsible for motivating and supporting a team of administrators to provide excellent customer service to our network.Key Responsibilities:Motivate and support...
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Multilingual Customer Experience Associate
5 days ago
Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full timeWe're seeking a highly skilled Multilingual Customer Experience Associate to join our team at Lifeplus. As a German Speaking Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, resolving complex queries, and building strong relationships with our network.Job Description:Customer Service: Provide top-notch...
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Support Team Supervisor
3 days ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Support Team Leader PositionWe are looking for an experienced Support Team Supervisor to join our team at Equals One Ltd. As a key member of our support team, you will be responsible for ensuring exceptional customer experiences and leading the team to success.About the RoleSalary: £40,000 - £50,000 per annum (dependent on experience)Location: St Ives,...
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Retail Assistant
4 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Lidl Full timeWelcome to Lidl, where we're passionate about delivering an outstanding customer experience. As a Retail Assistant - Customer Experience, you'll be at the forefront of this mission, making a real difference to our customers' lives.">About the RoleJob Summary: To provide exceptional customer service, ensuring that every customer receives the service they...
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Customer Service Team Leader German Language Expert
19 hours ago
Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeWe are seeking a Customer Service Team Leader with expertise in the German language to join our team at Resourcing Group. As a key member of our customer support team, you will be responsible for delivering exceptional service excellence in the German market.With a strong background in team leadership and customer service, you will be expected to manage a...
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Night Shift Senior Manager
3 days ago
Saint Ives, Cambridgeshire, United Kingdom Care UK Full time £14Night Team Leader Job SummaryThis is an exciting opportunity for a Night Team Leader to join our team at Field Lodge care home in St Ives. The successful candidate will be responsible for leading and supervising our night shift staff to deliver exceptional care to our residents.Key Responsibilities:Leading and supervising night shift staff to ensure high...
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Customer Care Team Leader German Language Specialist
18 hours ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeAbout Athena Resourcing SolutionsAthena Resourcing Solutions is an international company seeking a highly skilled Customer Care Team Leader German Language Specialist to join our team. Our company prides itself on delivering exceptional customer care, and we are looking for someone who shares this vision.The successful candidate will be responsible for...