Multilingual Customer Experience Associate
3 weeks ago
We're seeking a highly skilled Multilingual Customer Experience Associate to join our team at Lifeplus. As a German Speaking Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, resolving complex queries, and building strong relationships with our network.
Job Description:
- Customer Service: Provide top-notch customer service via phone, email, and other channels, ensuring timely resolution of customer inquiries.
- Relationship Building: Foster strong relationships with customers, identifying opportunities for growth and ensuring high levels of customer satisfaction.
- Team Collaboration: Work closely with the customer care team to achieve business objectives and improve overall customer experience.
What We Offer:
- Market-Competitive Salary: £25,075 per annum
- Flexible Working Arrangements: Hybrid working model with 1 day per month in the office
- Opportunities for Growth: Career development opportunities within the company
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