Multilingual Customer Service Representative
1 day ago
We are looking for a German speaking customer service administrator to join our team at Athena Resourcing Solutions. This role involves providing exceptional customer service to clients in a multilingual environment. The successful candidate will have fluency in German or Swiss German and experience working with customers. You will be required to work from home with occasional office days in Cambridgeshire.
About the Company:
Athena Resourcing Solutions is a people-focused business that values mutual respect and inclusivity. We strive to create an environment where employees can thrive and grow professionally. Our company culture emphasizes collaboration, open communication, and customer satisfaction.
Job Description:
* Provide customer service to clients via phone, email, or chat
* Communicate effectively with colleagues to achieve business objectives
* Meet performance metrics and maintain high levels of customer satisfaction
* Assist with administrative tasks and projects as needed
Key Requirements:
* Fluency in German or Swiss German
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Basic computer skills and familiarity with customer service software
Benefits:
* Competitive salary range of £20-27,000 per annum
* Hybrid working arrangement with occasional office days in Cambridgeshire
* Opportunities for professional growth and development
* Collaborative and inclusive work environment
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