IT Service Desk Coordinator

16 hours ago


St Ives, Cornwall, United Kingdom CV-Library Full time

We are currently seeking an IT Service Desk Coordinator to join our team at Interaction Recruitment.

About the Opportunity

This is a full-time permanent position that involves providing first-class support to our clients, sub-contractors and engineers through various communication channels. The ideal candidate will be able to work effectively in a fast-paced environment, prioritise tasks and maintain accurate records in our bespoke IT system.

The key responsibilities of this role include:

  • Answering and making calls to/from clients/sub-contractors/engineers
  • Correspondence with clients/colleagues/sub-contractors/engineers via email
  • Regular maintenance of our IT system
  • Preparing and amending quotes from engineers and sub-contractors
  • Dispatching accepted quoted works orders to sub-contractors and engineers
  • Using Microsoft Office applications (Word, Excel, Outlook) regularly
  • Monitoring and reporting any changes to quotes or acceptances

We require a professional, organised and customer-focused individual who can deliver exceptional results in a dynamic environment.

Salary: £23,000 - £25,100 per annum

This is an excellent opportunity for a highly motivated and proactive individual to join our team and contribute to delivering outstanding services to our clients.



  • St Ives, Cornwall, United Kingdom Hallmark Care Homes Full time

    About the Role:As a Front Desk Coordinator at Hallmark Care Homes, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for our residents, families, and visitors.Key Responsibilities:Manage the reception area to ensure it presents a professional image of the home.Assist the Business Administrator with...


  • St Ives, Cornwall, United Kingdom Concept Resourcing Full time

    Job Purpose:We are seeking an experienced Senior Service Desk Analyst to provide technical leadership and support for complex IT service desk issues, with a focus on Microsoft Azure environments. The successful candidate will have extensive experience in a service desk environment, strong troubleshooting skills, and proven expertise in supporting cloud...


  • St Ives, Cornwall, United Kingdom CV-Library Full time

    We are seeking a highly skilled and organised individual to join our team as a Service Desk Administrator.About the RoleThe successful candidate will be responsible for providing exceptional customer service to clients, sub-contractors and engineers via phone and email. This includes responding to queries, resolving issues and maintaining accurate records in...


  • St Ives, Cornwall, United Kingdom Equals One Ltd Full time

    Job DescriptionAs a Property Services Administrator with Equals One Ltd, you will be responsible for managing the day-to-day operations of our property services team. This role involves coordinating with various stakeholders to ensure seamless delivery of services.Key Responsibilities:Coordinate property services activitiesManage communication with clients...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    We are seeking a Service Management Operations Coordinator to join our team in St Ives, Cambridgeshire.Shift pattern: 4 days on / 4 nights on (4 days off in-between)Shift allowance includedM Group Services Limited T/A Magdalene Limited is a leading telecom services supplier.Job DescriptionThe role will involve managing day-to-day service operations and...


  • St Ives, Cornwall, United Kingdom Hallmark Care Homes Full time

    About Hallmark Care HomesWe're a family-run provider of care homes across the UK, dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. Our 22 care homes are equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.The RoleWe...


  • St Ives, Cornwall, United Kingdom Concept Resourcing Full time

    Job Title: Senior Service Desk AnalystJob Summary:We are seeking an experienced Senior Service Desk Analyst to provide technical leadership and support for complex IT service desk issues, with a focus on Microsoft Azure environments.Key Responsibilities:• Serve as the first point of contact for escalated technical issues and provide advanced support to...


  • St Ives, Cornwall, United Kingdom Brook Street NMR Full time

    We are seeking a skilled Appointment Coordinator to join our team on a full-time, permanent basis.Main Responsibilities:Contact approved leads and generate appointments for sales teams to attendEnsure accurate data entry in CRM systemsHarness effective communication skills to handle customer objectionsRequirements:Familiarity with Customer Services...


  • St Ives, Cornwall, United Kingdom Equals One Ltd Full time

    Company Overview:Equals One Ltd is a pioneering force in the realm of electronic logging solutions. Their mission is to empower organisations with innovative tools that enhance compliance and productivity.About the Role:The Property Services Administrator will provide vital customer service & support to over 10,000 properties across the UK through...


  • St Ives, Cornwall, United Kingdom Invictus Group Full time

    We are seeking an experienced Electrical Service Manager to oversee our electrical service operations at Invictus Group. The successful candidate will manage a team of qualified electricians, coordinate service and maintenance projects, and ensure that all electrical works comply with industry regulations and standards.Key Responsibilities:* Manage...

  • Help Desk Specialist

    3 weeks ago


    St Ives, Cornwall, United Kingdom First Call Contract Services Full time

    Job OpportunityWe are seeking a highly motivated Customer Service Representative to join our team at First Call Contract Services.As a key member of our customer service team, you will provide excellent support to our clients in St Ives, Cambridgeshire.The successful candidate will have stable hours and long-term prospects, working for a globally recognised...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Waldon Telecom Full time

    About The RoleAs a key member of the Project Management Team at M Group Services Limited T/A Waldon Telecom, you will play a vital role in planning and delivering telecommunications projects for high-profile customers. With a focus on exceptional coordination and clerical skills, you will support the Project Manager in achieving project deliverables.Key...


  • St Ives, Cornwall, United Kingdom Equals One Ltd Full time

    Job Summary:We are seeking a highly organized and detail-oriented Property Services Administrator to join our team at Equals One Ltd.About the Role:As a Property Services Administrator, you will be responsible for providing administrative support to our facilities team, ensuring the smooth operation of our property services.Key Responsibilities:Provide...

  • Inventory Coordinator

    2 weeks ago


    St Ives, Cornwall, United Kingdom Premier Full time

    About the RolePremier Resourcing UK Ltd is seeking an experienced Ecommerce Inventory Coordinator to join their team. As an Ecommerce Inventory Coordinator, you will be responsible for managing inventory planning, forecasting, and product launches for a leading sports manufacturer.Your Key ResponsibilitiesInventory Planning: Forecast and plan inventory for...


  • St Ives, Cornwall, United Kingdom Equals One Ltd Full time

    Job DescriptionProperty Services Administrator RoleWe are seeking a highly organized and efficient Property Services Administrator to join our team at Equals One Ltd.Key Responsibilities:• Manage property-related administrative tasks with accuracy and attention to detail• Coordinate with internal teams to ensure seamless service delivery• Support...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    M Group Services Limited T/A Magdalene Limited is seeking a highly skilled Telecom Service Operations Manager to join our 24x7 Service Management Centre in Cambridgeshire. This role comes with an estimated salary of £35,000 - £50,000 per annum.Job DescriptionThe successful candidate will be responsible for managing and coordinating service requests from...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    Job DescriptionMagdalene Limited, a leading telecom services supplier, is seeking a Service Management Specialist to join its 24x7 Service Management Centre in St Ives, Cambridgeshire. This is a 6-month fixed-term contract with potential for permanent placement.The successful candidate will work in a fast-paced environment, providing service support to...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    Job DescriptionMagdalene Limited, a leading telecom services supplier, is seeking a Service Management Specialist to join its Service Team in the 24x7 Service Management Centre in St Ives, Cambridgeshire.The successful candidate will work on a 4 days on / 4 nights on shift pattern, with 4 days off in-between, and will receive a shift allowance.The role...


  • St Ives, Cornwall, United Kingdom Resourcing Group Full time

    Resourcing Group has an exciting opportunity for a Support Desk Administrator to join their dynamic and fast-paced team. The successful candidate will be responsible for providing a central point of contact for clients, engineers, and sub-contractors. Key duties include keeping in-house and client systems up-to-date, liaising with stakeholders to ensure...


  • St Austell, Cornwall, United Kingdom SAHA Full time

    We are looking for a dedicated individual to join our team as a Support Services Coordinator.About the RoleAs a Support Services Coordinator, you will play a crucial role in supporting the management of assigned caseloads, providing effective support and risk management for service users, and ensuring that all service users are given the security and support...