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Front Desk Administrator at Ty Porth Care Home

1 month ago

St Ives, Cornwall, United Kingdom Hallmark Care Homes Full time

About Hallmark Care Homes

We're a family-run provider of care homes across the UK, dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. Our 22 care homes are equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.

The Role

We invite you to join our team as a Front Desk Administrator at Ty Porth Care Home. In this role, you'll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.

Key Responsibilities:

  • Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
  • Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
  • Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
  • Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.

What You'll Need

To succeed in this role, you'll need outstanding communication skills, a background in administration, and experience working in a team. You should also be familiar with our Charter and values.

What We Offer

We provide a competitive salary of £24,000 per annum, plus one of the best rewards packages in the care sector. Your benefits would include:

  • Referral and Reward Scheme: Earn up to £250 per referral through our internal referral system.
  • Life Assurance: Peace of mind with our comprehensive life assurance package.
  • Pension: Secure your future with our robust pension scheme.
  • Development Opportunities: Grow with us as an organisation, with numerous development and progression opportunities.
  • Discounts: Enjoy discounts on high street and online stores, hotels, travel, and more through our health scheme cashback.