Service Desk Team Head
3 days ago
We are committed to delivering exceptional support to our clients, enabling them to maximise their building's performance. Our team of experts provides around-the-clock assistance, leveraging their knowledge and experience to resolve complex issues.
Service Desk Team Manager Job DescriptionThis role is critical to the success of our organisation, requiring a skilled leader who can drive excellence in customer service. The successful candidate will have a strong background in IT, excellent leadership skills, and a proven track record of delivering results.
Key Skills and Qualifications- Strong technical knowledge of IT systems and software
- Proven leadership skills and ability to motivate teams
- Excellent communication and problem-solving skills
- Degree in Computer Science or a related field
We offer a competitive salary package, including:
- £27,300 per annum
- Benefits include a pension scheme, life insurance, and health care
- Opportunities for career growth and professional development
This is a full-time position, working Monday to Friday, 8:30am to 5pm. You will also be required to participate in on-call cover and weekend shifts on a rotational basis.
-
Service Desk Team Lead
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob TitleService Desk Team ManagerLocation: CambridgeshireEstimated Salary: £27,300 per annum + BenefitsJob Type: Full-timeWorking Hours: Monday to Friday, 8:30am - 5pm (on call cover and 1 week in 4 for weekend cover)About the RoleWe are seeking a highly skilled Service Desk Team Manager to oversee daily operations.The successful candidate will determine...
-
Service Desk Team Lead
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Description:We are looking for a highly skilled Service Desk Team Lead to join our team at Equals One Ltd in St Ives, Cambridgeshire. As a Service Desk Team Lead, you will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The Service...
-
Technical Service Desk Manager
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Technical Service Desk ManagerWe are seeking a highly skilled Technical Service Desk Manager to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.About the Role:This role is...
-
Senior Service Desk Manager
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Summary:We are seeking an experienced Senior Service Desk Manager to lead our 24/7 support service team at Equals One Ltd in St Ives, Cambridgeshire. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The...
-
Service Desk Lead
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeKey ResponsibilitiesLead the service desk team to ensure efficient issue resolution and high levels of customer satisfaction.Work closely with clients to understand their needs and provide tailored solutions.Develop and implement processes to improve team productivity and efficiency.Maintain accurate records and reports to track team performance and identify...
-
Service Desk Operations Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom CV-Library Full timeWe are seeking a highly skilled and organised individual to join our team as a Service Desk Administrator.About the RoleThe successful candidate will be responsible for providing exceptional customer service to clients, sub-contractors and engineers via phone and email. This includes responding to queries, resolving issues and maintaining accurate records in...
-
IT Service Desk Coordinator
4 weeks ago
St Ives, Cornwall, United Kingdom CV-Library Full timeWe are currently seeking an IT Service Desk Coordinator to join our team at Interaction Recruitment.About the OpportunityThis is a full-time permanent position that involves providing first-class support to our clients, sub-contractors and engineers through various communication channels. The ideal candidate will be able to work effectively in a fast-paced...
-
Help Desk Manager
6 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeAbout the RoleWe are seeking an experienced Help Desk Manager to lead our service desk team. The successful candidate will have strong leadership and communication skills, as well as the ability to motivate and guide the team.Responsibilities:Manage the daily operations of the service desk team.Develop and implement effective workflows to drive efficiencies...
-
Dental Front Desk Coordinator
2 weeks ago
St Ives, Cornwall, United Kingdom Portman Dental Care Full timeJob SummaryThe role of a Dental Front Desk Coordinator at Portman Dental Care involves providing exceptional patient care and administrative support in a friendly and professional environment. Located in St Ives, this part-time position is ideal for individuals with previous front-of-house experience in a dental or healthcare setting.About the RoleThis...
-
Front Desk Coordinator
1 month ago
St Ives, Cornwall, United Kingdom Hallmark Care Homes Full timeAbout the Role:As a Front Desk Coordinator at Hallmark Care Homes, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for our residents, families, and visitors.Key Responsibilities:Manage the reception area to ensure it presents a professional image of the home.Assist the Business Administrator with...
-
Help Desk Technician
3 weeks ago
St Ives, Cornwall, United Kingdom Ad Warrior Ltd Full timeAbout the RoleThis is an exciting opportunity for an IT enthusiast to join our team at Ad Warrior Ltd as a Help Desk Technician. The successful candidate will have great communication skills and attention to detail.Main ResponsibilitiesRespond to customer queries in a timely and professional mannerEscalate incidents and requests in line with SLAUpdate users...
-
Office Based Team Supervisor
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeTeam Management OpportunityWe are seeking an Office-Based Team Supervisor to join our team at Equals One Ltd.This is a full-time position based in our office in St Ives, Cambridgeshire, where you will be responsible for managing our service desk team and delivering exceptional support to our clients.The estimated annual salary for this role is £27,300, plus...
-
24/7 Support Service Manager
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Overview:We are seeking an experienced 24/7 Support Service Manager to join our team at Equals One Ltd in St Ives, Cambridgeshire. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The 24/7 Support...
-
Senior IT Support Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.Key Responsibilities:Serve as...
-
Technical Service Management Position
12 hours ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob OverviewEquals One Ltd is hiring a Technical Service Management Position to oversee the service desk team.Salary: £27,300 per annum + BenefitsJob Details: Full-time, Monday to Friday, 8:30am - 5pmAbout the JobThis role involves determining and coordinating workflows to drive efficiency and set priorities.You will be responsible for delegating tasks to...
-
Operations Director
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob SummaryWe are seeking an experienced Service Desk Team Manager to join our team at Equals One Ltd. This is a fantastic opportunity for a skilled professional to take on a challenging role and contribute to the success of our organisation.The successful candidate will be responsible for leading our service desk team, ensuring that all issues are resolved...
-
Front Desk Administrator at Ty Porth Care Home
1 month ago
St Ives, Cornwall, United Kingdom Hallmark Care Homes Full timeAbout Hallmark Care HomesWe're a family-run provider of care homes across the UK, dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. Our 22 care homes are equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.The RoleWe...
-
Azure Support and Development Expert
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Azure Support and Development ExpertWe are seeking a highly skilled Azure Support and Development Expert to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.About the...
-
Dining Services Associate
4 weeks ago
St Ives, Cornwall, United Kingdom Hallmark Care Homes Full timeCareer OpportunityHallmark Care Homes is a family-run provider of care homes across the UK, renowned for its commitment to family values and exceptional care. We are now seeking a skilled Kitchen Assistant to join our catering team.In this role, you will work closely with the Head Chef to provide high-quality food service to our residents, ensuring that all...
-
IT Support Specialist
24 hours ago
St Ives, Cornwall, United Kingdom Baltic Apprenticeships Full timeRole OverviewThis is an exciting opportunity to join our dynamic service desk team as a Technical Service Desk Assistant. You will have the chance to gain hands-on experience across various aspects of IT support and infrastructure management, growing your skills in a professional and collaborative environment. As part of this role, you will work towards your...