Service Desk Team Head

3 days ago


St Ives, Cornwall, United Kingdom Equals One Ltd Full time
Equals One Ltd - A Leading Provider of Building Performance Services

We are committed to delivering exceptional support to our clients, enabling them to maximise their building's performance. Our team of experts provides around-the-clock assistance, leveraging their knowledge and experience to resolve complex issues.

Service Desk Team Manager Job Description

This role is critical to the success of our organisation, requiring a skilled leader who can drive excellence in customer service. The successful candidate will have a strong background in IT, excellent leadership skills, and a proven track record of delivering results.

Key Skills and Qualifications
  • Strong technical knowledge of IT systems and software
  • Proven leadership skills and ability to motivate teams
  • Excellent communication and problem-solving skills
  • Degree in Computer Science or a related field
Benefits and Salary Package

We offer a competitive salary package, including:

  • £27,300 per annum
  • Benefits include a pension scheme, life insurance, and health care
  • Opportunities for career growth and professional development
Work Arrangements

This is a full-time position, working Monday to Friday, 8:30am to 5pm. You will also be required to participate in on-call cover and weekend shifts on a rotational basis.



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