Help Desk Manager
6 days ago
We are seeking an experienced Help Desk Manager to lead our service desk team. The successful candidate will have strong leadership and communication skills, as well as the ability to motivate and guide the team.
Responsibilities:- Manage the daily operations of the service desk team.
- Develop and implement effective workflows to drive efficiencies and improve service delivery.
- Monitor performance metrics and customer satisfaction, identifying areas for improvement.
- A competitive salary of £27,300 per annum, plus benefits.
- The opportunity to work with a dynamic and innovative company dedicated to delivering exceptional results.
- A collaborative and supportive work environment that encourages professional growth and development.
- Proven leadership experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to analyze complex problems and develop effective solutions.
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Help Desk Technician
3 weeks ago
St Ives, Cornwall, United Kingdom Ad Warrior Ltd Full timeAbout the RoleThis is an exciting opportunity for an IT enthusiast to join our team at Ad Warrior Ltd as a Help Desk Technician. The successful candidate will have great communication skills and attention to detail.Main ResponsibilitiesRespond to customer queries in a timely and professional mannerEscalate incidents and requests in line with SLAUpdate users...
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Technical Service Desk Manager
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Technical Service Desk ManagerWe are seeking a highly skilled Technical Service Desk Manager to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.About the Role:This role is...
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Senior Service Desk Manager
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Summary:We are seeking an experienced Senior Service Desk Manager to lead our 24/7 support service team at Equals One Ltd in St Ives, Cambridgeshire. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The...
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Front Desk Coordinator
1 month ago
St Ives, Cornwall, United Kingdom Hallmark Care Homes Full timeAbout the Role:As a Front Desk Coordinator at Hallmark Care Homes, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for our residents, families, and visitors.Key Responsibilities:Manage the reception area to ensure it presents a professional image of the home.Assist the Business Administrator with...
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Service Desk Team Lead
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Description:We are looking for a highly skilled Service Desk Team Lead to join our team at Equals One Ltd in St Ives, Cambridgeshire. As a Service Desk Team Lead, you will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The Service...
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Service Desk Team Lead
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob TitleService Desk Team ManagerLocation: CambridgeshireEstimated Salary: £27,300 per annum + BenefitsJob Type: Full-timeWorking Hours: Monday to Friday, 8:30am - 5pm (on call cover and 1 week in 4 for weekend cover)About the RoleWe are seeking a highly skilled Service Desk Team Manager to oversee daily operations.The successful candidate will determine...
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Service Desk Lead
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeKey ResponsibilitiesLead the service desk team to ensure efficient issue resolution and high levels of customer satisfaction.Work closely with clients to understand their needs and provide tailored solutions.Develop and implement processes to improve team productivity and efficiency.Maintain accurate records and reports to track team performance and identify...
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Service Desk Team Head
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeEquals One Ltd - A Leading Provider of Building Performance ServicesWe are committed to delivering exceptional support to our clients, enabling them to maximise their building's performance. Our team of experts provides around-the-clock assistance, leveraging their knowledge and experience to resolve complex issues.Service Desk Team Manager Job...
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Front Desk Administrator at Ty Porth Care Home
1 month ago
St Ives, Cornwall, United Kingdom Hallmark Care Homes Full timeAbout Hallmark Care HomesWe're a family-run provider of care homes across the UK, dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. Our 22 care homes are equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.The RoleWe...
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Operational Support Manager
14 hours ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeUnlock Your Potential with Equals One LtdWe are seeking an exceptional Service Desk Team Manager to join our team. As a leader in building performance services, we pride ourselves on delivering exceptional support to our clients. If you are a motivated and results-driven individual with a passion for IT, we want to hear from you.Job ResponsibilitiesLead the...
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Senior IT Support Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.Key Responsibilities:Serve as...
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24/7 Support Service Manager
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob Overview:We are seeking an experienced 24/7 Support Service Manager to join our team at Equals One Ltd in St Ives, Cambridgeshire. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The 24/7 Support...
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Operations Director
5 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob SummaryWe are seeking an experienced Service Desk Team Manager to join our team at Equals One Ltd. This is a fantastic opportunity for a skilled professional to take on a challenging role and contribute to the success of our organisation.The successful candidate will be responsible for leading our service desk team, ensuring that all issues are resolved...
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IT Operations Manager Role
14 hours ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob SummaryWe are seeking an IT Operations Manager to join our team at Equals One Ltd.Salary: £27,300 per annum + BenefitsJob Type: Full-time, Monday to Friday, 8:30am - 5pmAbout the RoleThis role involves overseeing the daily operations of the service desk team.Responsibilities include determining and coordinating workflows to drive efficiency and setting...
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Technical Service Management Position
12 hours ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeJob OverviewEquals One Ltd is hiring a Technical Service Management Position to oversee the service desk team.Salary: £27,300 per annum + BenefitsJob Details: Full-time, Monday to Friday, 8:30am - 5pmAbout the JobThis role involves determining and coordinating workflows to drive efficiency and set priorities.You will be responsible for delegating tasks to...
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IT Support Specialist
1 day ago
St Ives, Cornwall, United Kingdom Baltic Apprenticeships Full timeRole OverviewThis is an exciting opportunity to join our dynamic service desk team as a Technical Service Desk Assistant. You will have the chance to gain hands-on experience across various aspects of IT support and infrastructure management, growing your skills in a professional and collaborative environment. As part of this role, you will work towards your...
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Office Based Team Supervisor
3 days ago
St Ives, Cornwall, United Kingdom Equals One Ltd Full timeTeam Management OpportunityWe are seeking an Office-Based Team Supervisor to join our team at Equals One Ltd.This is a full-time position based in our office in St Ives, Cambridgeshire, where you will be responsible for managing our service desk team and delivering exceptional support to our clients.The estimated annual salary for this role is £27,300, plus...
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Azure Support and Development Expert
4 weeks ago
St Ives, Cornwall, United Kingdom Concept Resourcing Full timeJob Title: Azure Support and Development ExpertWe are seeking a highly skilled Azure Support and Development Expert to join our team at Concept Resourcing. As a senior member of our IT support team, you will be responsible for providing advanced technical support for complex IT service desk issues, with a focus on Microsoft Azure environments.About the...
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Front Desk and Reservations Coordinator
12 hours ago
St Austell, Cornwall, United Kingdom CV-Library Full timeWe are looking for a skilled Hotel Office & Reservations Manager to join our team at CV-Library in Truro. As the face of the front desk, you will be responsible for welcoming guests and handling day-to-day operations, including bookings and billings.About the RoleThis is a permanent position offering a competitive salary of £35,000 per annum, based on a...
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Senior Desk-Based Position
6 days ago
St Austell, Cornwall, United Kingdom CV-Library Full timeDescription of the RoleCV-Library is seeking a Senior Desk-Based professional to join our team in Cornwall. As a senior member of our administrative staff, you will work closely with our management team to ensure effective day-to-day operations.Responsibilities:Contribute to the preparation of reports and risk assessments to identify areas for process...