Operational Support Manager
1 day ago
We are seeking an exceptional Service Desk Team Manager to join our team. As a leader in building performance services, we pride ourselves on delivering exceptional support to our clients. If you are a motivated and results-driven individual with a passion for IT, we want to hear from you.
Job Responsibilities- Lead the Service Desk team in delivering exceptional customer service
- Develop and implement effective support processes
- Maintain a deep understanding of our clients' needs and expectations
To be successful in this role, you will need:
- A degree in Computer Science or a related field
- At least 5 years of experience in IT support
- Proven leadership skills and ability to motivate teams
- Excellent communication and problem-solving skills
We offer a competitive salary package, including:
- £27,300 per annum
- Benefits include a pension scheme, life insurance, and health care
- Opportunities for career growth and professional development
This is a full-time position, working Monday to Friday, 8:30am to 5pm. You will also be required to participate in on-call cover and weekend shifts on a rotational basis.
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IT Operations Manager Role
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Senior Operations Coordinator
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