Service Desk Team Lead

Job SummaryWe are seeking an experienced Service Desk Team Lead to oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients.The ideal candidate will have a proven track record of managing and developing a team to deliver outstanding customer satisfaction rates and to develop their careers within a...

About the RoleWe are seeking a skilled Service Desk Team Lead to oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients. As a key member of our team, you will be responsible for determining and coordinating workflows to drive efficiencies, setting priorities, and delegating tasks to ensure timely...

Job TitleService Desk Team ManagerLocation: CambridgeshireEstimated Salary: £27,300 per annum + BenefitsJob Type: Full-timeWorking Hours: Monday to Friday, 8:30am - 5pm (on call cover and 1 week in 4 for weekend cover)About the RoleWe are seeking a highly skilled Service Desk Team Manager to oversee daily operations.The successful candidate will determine...

Key ResponsibilitiesLead the service desk team to ensure efficient issue resolution and high levels of customer satisfaction.Work closely with clients to understand their needs and provide tailored solutions.Develop and implement processes to improve team productivity and efficiency.Maintain accurate records and reports to track team performance and identify...

Equals One Ltd - A Leading Provider of Building Performance ServicesWe are committed to delivering exceptional support to our clients, enabling them to maximise their building's performance. Our team of experts provides around-the-clock assistance, leveraging their knowledge and experience to resolve complex issues.Service Desk Team Manager Job...

Job DescriptionWe are seeking an experienced Service Desk Team Manager to lead our team of problem solvers and enable our clients to maximise their building's performance.About the RoleThis is a full-time position based in St Ives, Cambridgeshire. The successful candidate will be responsible for providing support to our clients around the clock.The salary...

Job Summary:We are seeking an experienced Senior Service Desk Manager to lead our 24/7 support service team at Equals One Ltd in St Ives, Cambridgeshire. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support to clients, and identifying opportunities to improve our service.About the Role:The...

About the RoleWe are seeking an experienced Service Desk Team Manager to join our team at Equals One Ltd. This is a fantastic opportunity to lead a talented team and make a real impact on our clients' businesses.**Key Responsibilities:**The successful candidate will be responsible for:Leading a team of service desk staff to deliver exceptional client...

About Equals One LtdWe are a company that enables our clients to maximize their building performance by providing support around the clock. Our team of experienced problem solvers and our unrivalled platform give our clients full control of their facilities performance.Job OverviewThe role of Service Desk Team Manager at Equals One Ltd is to oversee the...

**About the Position**We are seeking a highly experienced Service Desk Senior Supervisor to join our team at Equals One Ltd. Based in St Ives, Cambridgeshire, this role will involve supervising a team of service desk technicians on a night shift basis.**Key Responsibilities**The successful candidate will be responsible for ensuring that all customer queries...

About the RoleWe are seeking an experienced Help Desk Manager to lead our service desk team. The successful candidate will have strong leadership and communication skills, as well as the ability to motivate and guide the team.Responsibilities:Manage the daily operations of the service desk team.Develop and implement effective workflows to drive efficiencies...

Job DescriptionWe are seeking a passionate and motivated individual to join our dynamic service desk team as a Technical Service Desk Assistant. This apprenticeship will offer hands-on experience across various aspects of IT support and infrastructure management, giving you the opportunity to grow your skills in a professional and collaborative environment....

A New Opportunity:We have an exciting opening for a Service Desk Engineer to join our team in Cambridge.About the Role:You will be working with a leading manage service provider, providing Microsoft-based support to our clients.Key Responsibilities:

About the CompanyEquals One Ltd gives its clients the people and technology they need to manage their assets and deliver outstanding experiences around their built environment. We embed ourselves in our clients' businesses, taking full control of their service providers and empowering them to focus on unlocking the potential of their assets.Job DescriptionWe...

Job Description:We are seeking an experienced IT Help Desk Expert to join our team in Cambridge. As a Technical Support Specialist, you will be responsible for providing technical support to clients across various locations, with a focus on Microsoft-based support. You will work closely with client teams to resolve tickets and implement fixes, developing and...

About Equals One LtdWe are a leading provider of building performance support services. Our team works around the clock to help clients maximise their building's potential.**Job Overview:**As a Service Desk Team Manager, you will lead a team of experienced problem solvers who provide unparalleled support to our clients.**Salary and Benefits:**We offer a...

Job SummaryThe role of a Dental Front Desk Coordinator at Portman Dental Care involves providing exceptional patient care and administrative support in a friendly and professional environment. Located in St Ives, this part-time position is ideal for individuals with previous front-of-house experience in a dental or healthcare setting.About the RoleThis...

About the JobWe are seeking a Technical Service Delivery Specialist to join our service desk team as a Service Desk Team Manager. The successful candidate will oversee the daily operations of the team, ensuring efficient, high-quality support for clients.Key ResponsibilitiesManage the day-to-day operations of the service desk team, ensuring SLAs and KPIs are...

ResponsibilitiesAs our Support Operations Manager, you will be responsible for overseeing the daily operations of the service desk team, ensuring efficient and high-quality support for clients.You will determine and coordinate workflows to drive efficiencies, set priorities, and delegate tasks to ensure timely resolution of technical issues and service...

Team Management OpportunityWe are seeking an Office-Based Team Supervisor to join our team at Equals One Ltd.This is a full-time position based in our office in St Ives, Cambridgeshire, where you will be responsible for managing our service desk team and delivering exceptional support to our clients.The estimated annual salary for this role is £27,300, plus...