Office Based Team Supervisor

3 weeks ago


St Ives, Cornwall, United Kingdom Equals One Ltd Full time
Team Management Opportunity

We are seeking an Office-Based Team Supervisor to join our team at Equals One Ltd.

This is a full-time position based in our office in St Ives, Cambridgeshire, where you will be responsible for managing our service desk team and delivering exceptional support to our clients.

The estimated annual salary for this role is £27,300, plus benefits.

Working hours will be Monday to Friday, 8:30am to 5pm, with on-call cover and one week in four for weekend cover.

Main Responsibilities:

  • To manage and coordinate the service desk team to ensure efficient delivery of services.
  • To develop and implement processes and procedures to improve service delivery and client satisfaction.
  • To work closely with other teams to ensure seamless communication and collaboration.

Requirements:

  • Degree in a relevant field or equivalent experience.
  • Proven experience in a service management role, preferably in a similar industry.
  • Excellent leadership and communication skills.

Why Choose Us:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • Ongoing training and development opportunities.
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