Service Desk Operations Manager
3 weeks ago
We are seeking a highly skilled Service Desk Operations Manager to oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients.
As a key member of our team, you will be responsible for growing and developing your team by providing training, mentorship, and fostering collaboration to meet team and business goals.
You will be responsible for overseeing and managing the daily operations of your service desk team, ensuring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved for client accounts.
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Service Desk Operations Manager
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Title: Service Desk Operations ManagerJob Summary:We are seeking an experienced Service Desk Operations Manager to lead our service desk team, ensuring efficient and high-quality support for clients. With a proven track record in managing teams and delivering exceptional customer service, you will be responsible for growing and developing your team by...
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Service Desk Operations Manager
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job SummaryWe are seeking a highly skilled Service Desk Operations Manager to oversee the daily operations of our service desk team. As a key member of our team, you will be responsible for ensuring efficient and high-quality support for our clients.About UsEquals One Ltd is a leading provider of facilities performance management solutions. We enable our...
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Service Desk Operations Manager
4 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300We are seeking a highly skilled Service Desk Operations Manager to join our team at Equals One Ltd.The successful candidate will be responsible for overseeing the daily operations of our service desk team, ensuring efficient and high-quality support for clients. They will determine and coordinate workflows to drive efficiencies, set priorities, and delegate...
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Service Desk Operations Manager
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Title: Service Desk Operations ManagerAbout the Company:
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Service Desk Operations Manager
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Overview Equals One Ltd seeks an experienced Service Desk Team Manager to oversee the daily operations of their service desk team. This role involves ensuring efficient, high-quality support for clients by monitoring performance metrics and customer satisfaction. The successful candidate will be responsible for growing and developing their team by...
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Customer Experience Leader
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300About the Role We are looking for a talented individual to join our team as a Service Desk Team Manager. In this role, you will be responsible for overseeing the daily operations of our service desk team, ensuring that we deliver high-quality support to our clients. You will work closely with our team to identify areas for improvement and implement...
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Service Desk Team Lead
4 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300About the Company: Equals One Ltd is a leading provider of facilities management services, enabling our clients to maximise their building's performance. We pride ourselves on our commitment to people and technology, empowering our clients to unlock the potential of their assets.">Job Description: We are looking for a Service Desk Team Lead to oversee the...
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Senior Operations Manager
4 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Overview: We are seeking an experienced Senior Operations Manager to oversee the daily operations of our service desk team. As a key member of our leadership team, you will be responsible for ensuring efficient and high-quality support for our clients.">About the Role: The successful candidate will have proven experience in managing teams and providing...
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Service Delivery Excellence Specialist
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Key Responsibilities The Service Desk Team Manager will be responsible for the following key responsibilities: • Oversee the daily operations of the service desk team, ensuring that we deliver high-quality support to our clients. • Identify areas for improvement and implement strategies to enhance service...
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Senior Operations Manager
2 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Service Desk Team ManagerWe are seeking an experienced Service Desk Team Manager to join our team at Equals One Ltd.This is a fantastic opportunity for a skilled and motivated individual to lead our service desk team, ensuring efficient and high-quality support for our clients.The successful candidate will have a proven track record of managing and...
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Technical Service Management Specialist
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Title: Technical Service Management SpecialistWe are seeking a skilled Technical Service Management Specialist to join our service desk team. As a key member of our team, you will be responsible for ensuring efficient and high-quality technical support for our clients.About the RoleYou will be responsible for:Managing the day-to-day operations of the...
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Client Support Services Director
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Title: Client Support Services DirectorJob Summary:We are seeking an experienced Client Support Services Director to lead our service desk team, ensuring efficient and high-quality support for clients. With a proven track record in managing teams and delivering exceptional customer service, you will be responsible for growing and developing your team by...
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Facilities Management Team Lead
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job Title: Facilities Management Team LeadJob Summary:We are seeking an experienced Facilities Management Team Lead to oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients. With a proven track record in managing teams and delivering exceptional customer service, you will be responsible for growing and...
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Support Services Team Supervisor
4 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300At Equals One Ltd, we are looking for a talented Support Services Team Supervisor to join our team.The successful candidate will oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients. They will determine and coordinate workflows to drive efficiencies, set priorities, and delegate tasks to ensure timely...
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Customer Service Team Lead
4 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300As a Customer Service Team Lead at Equals One Ltd, you will oversee the daily operations of our service desk team, ensuring efficient and high-quality support for clients.The successful candidate will determine and coordinate workflows to drive efficiencies, set priorities, and delegate tasks to ensure timely resolution of technical issues and service...
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Client Support Team Lead
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job DescriptionWe are looking for a skilled Client Support Team Lead to join our service desk team. As a key member of our team, you will be responsible for providing high-quality support to our clients.About the RoleYou will be responsible for:Managing the day-to-day operations of the service desk team.Ensuring that all client queries and complaints are...
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Technical Support Management Specialist
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Service Desk Team Lead:About the Company:
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Customer Experience Manager
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job DescriptionWe are seeking a skilled Customer Experience Manager to join our team at Equals One Ltd. As a key member of our support team, you will be responsible for ensuring exceptional customer experiences across all touchpoints.About the RoleSalary: £35,000 - £40,000 per annumLocation: Office based in St Ives, CambridgeshireJob Type: Full timeHours:...
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Performance Improvement Specialist
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Job DescriptionWe are seeking a highly experienced Performance Improvement Specialist to join our team. As a Performance Improvement Specialist, you will be responsible for analyzing and improving the performance of our service desk team.You will be responsible for identifying areas for improvement and implementing strategies to enhance service delivery,...
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Support Team Supervisor
3 weeks ago
Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300Support Team Leader PositionWe are looking for an experienced Support Team Supervisor to join our team at Equals One Ltd. As a key member of our support team, you will be responsible for ensuring exceptional customer experiences and leading the team to success.About the RoleSalary: £40,000 - £50,000 per annum (dependent on experience)Location: St Ives,...