Technical Service Management Specialist
2 days ago
We are seeking a skilled Technical Service Management Specialist to join our service desk team. As a key member of our team, you will be responsible for ensuring efficient and high-quality technical support for our clients.
About the Role
You will be responsible for:
- Managing the day-to-day operations of the service desk team.
- Ensuring that all client technical queries and issues are resolved efficiently and effectively.
- Providing technical guidance and support to team members to enhance their skills and knowledge.
- Working closely with other teams to ensure seamless delivery of technical services.
Requirements
- Proven experience in technical customer service and support.
- Excellent communication and interpersonal skills.
Benefits
- An estimated salary of £45,000 - £60,000 per annum, depending on experience.
- A comprehensive benefits package including Simply Health plan, gym discounts, and an Employee Assistance Programme.
- The opportunity to work in a dynamic and supportive team environment.
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