Female Helpline Support Volunteer Advisor

1 day ago


Birmingham, Birmingham, United Kingdom MWN Hub Full time
About the Role

We are seeking a compassionate and level-headed volunteer to provide information, advice, support, and referrals to Muslim women and girls on a wide range of issues. As a helpline support volunteer, you will work with our team to respond to calls, emails, and webchats, providing emotional support and guidance to those in need.

The ideal candidate will have experience engaging with and supporting Muslim women and girls, either through a previous role or personal experiences. You will be responsible for maintaining accurate records of client cases and ensuring data compliance with GDPR requirements.

In return for your dedication, we offer a comprehensive training program to equip you with the skills and knowledge necessary to excel in this role. Our team is committed to upholding confidentiality and data protection policies at all times.



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