Muslim Women's Network

6 days ago


Birmingham, Birmingham, United Kingdom MWN Hub Full time
Job Title: Part-time Helpline Support Volunteer

The MWN Hub is looking for a highly motivated and empathetic individual to join our team as a Part-time Helpline Support Volunteer. This role involves providing information, support, guidance, and referrals to women and girls from diverse ethnic/faith backgrounds, working closely with the Helpline Manager and Director to achieve excellent outcomes.

Main Responsibilities
  • Support service-users over the phone or via email, responding to a wide range of inquiries and concerns.
  • Maintain accurate records and confidentiality, adhering to data protection policies at all times.
  • Stay informed about key legislation and developments affecting Muslim women and girls, using this knowledge to provide effective support.
Our Offering

As a valued member of our team, you can expect an estimated hourly rate of £12.45, reflecting the importance of your role. In addition, you will receive comprehensive training and ongoing support, helping you to excel in this challenging yet rewarding position.



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