MWN Helpline Volunteer Coordinator
5 days ago
We are recruiting for a skilled Muslim Women's Network Support Advocate to work on our helpline team. This role involves providing information, support, guidance, and referrals to women and girls from diverse ethnic/faith backgrounds who are suffering from or at risk of abuse or facing problems.
The ideal candidate will have a strong understanding of the issues affecting Muslim women and girls, excellent communication skills, and the ability to work in a fast-paced environment.
The estimated salary for this role is £22,000 - £28,000 per annum, depending on experience. We offer a supportive and inclusive work environment, opportunities for professional development, and a chance to make a real difference in the lives of others.
Key Responsibilities- Provide high-level support on the MWN Helpline, responding to telephone and electronic enquiries.
- Develop and maintain relationships with service-users, stakeholders, and other professionals.
- Contribute to the development and implementation of helpline strategies and policies.
- Maintain accurate records and reports, ensuring compliance with GDPR regulations.
- Participate in training and development activities to enhance skills and knowledge.
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