Deputy General Manager

5 days ago

London, Greater London, United Kingdom The Cocktail Club Oxford Circus Full time

About The Cocktail Club Oxford Circus

We are a dynamic and innovative bar group, operating a portfolio of bars and venues across the UK. Our mission is to be the UK's leading bar group, with a culture that is creative, innovative, and collaborative.

Job Summary

We are seeking a Deputy General Manager who is a true leader and a party starter. As a key member of our team, you will be responsible for overseeing daily operations, managing finances, and ensuring a seamless experience for our guests.

Key Responsibilities

  • Operational Excellence
    • Oversee daily operations and confidently run busy shifts, ensuring a high level of service and a seamless experience for our guests.
    • Manage stock control, meet targets, and submit reports to ensure the smooth operation of the bar.
  • Leadership and Team Management
    • Lead and motivate a team of bartenders and support staff to deliver exceptional customer service and achieve sales targets.
    • Organize team rotas and efficiently manage labour to ensure the bar is fully staffed during peak periods.
  • Financial Management
    • Manage the bar's finances, including budgeting, forecasting, and cost control.
    • Monitor and control expenses to ensure the bar is operating within budget.
  • Innovation and Creativity
    • Develop and implement new ideas to drive sales and improve customer experience.
    • Collaborate with the marketing team to create innovative promotions and events.
  • Compliance and Risk Management
    • Ensure compliance with licenses, risk assessments, and health & safety standards.
    • Identify and mitigate potential risks to the business.

About You

We are looking for a Deputy General Manager who is a true leader, with excellent communication and interpersonal skills. You will have a proven track record of managing a team and driving sales growth. You will be passionate about delivering exceptional customer service and creating a fun and engaging experience for our guests.

What We Offer

  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including a 50% discount on food and drink across all our venues.
  • Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being, and finance.
  • The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
  • Third-party training sessions that come with globally accepted certificates.
  • Incredible career progression opportunities.

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